Senior Business Analyst Dynamics 365

MSC Technology; Chennai; On-site; INR 1,200,000 - 2,000,000; Full time

Job summary

MSC Technology is seeking a Dynamics 365 Sales Functional Consultant to drive requirements and solution design for logistics-focused implementations. You will collaborate with Solution Architects, manage backlogs, and ensure user stories align with Dynamics 365 and Power Platform capabilities.

The role emphasizes stakeholder engagement, workshop facilitation, and hands-on configuration and testing across development lifecycles.

Qualifications

• Minimum 3 years of experience with Microsoft Dynamics 365 Sales
• Certification: Dynamics 365 Sales Functional Consultant Associate
• Exposure to Shipping or Logistics industries
• Workshop management experience
• Strong requirement gathering and user story management
• Agile experience required

Responsibilities

• Gather and manage business requirements with stakeholders.
• Collaborate with architects and developers on designs.
• Own and refine the product backlog and user stories.
• Define functional design aligned with D365 and Power Platform.
• Support development teams in all phases.
• Manage dependencies across products and backlogs.
• Perform basic configuration and testing.
• Contribute to training materials and process documentation.
• Assist Key Users during testing and inquiries.

Skills

Dynamics 365 Sales

Agile experience

Requirement gathering

User stories

Solution design

Stakeholder engagement

Tools

Power Platform

Solution architecture

Job description

Job Description

REQUIREMENT

• 1. Microsoft Dynamics 365 Sales including (Administrator level access, Creating and editing views, fields, charts, entities, dashboards, workflows, processes, security roles and reports and Utilizing sandbox environments for testing)
• 2. Exposure to the Shipping and/or Logistic industries
• 3. Workshop Management
• 4. Agile experience
• 5. Customer centric mindset
• 6. Requirement gathering, user story creation/management, solution design
• 7. Certification: Dynamics 365 Sales Functional Consultant Associate
• Note: Min. 3 years of experience is expected in Microsoft Dynamics 365 Sales

• 1. Manage and advise the requirements gathering process by meeting with stakeholders to define the business/functional requirements and system goals bring these in line with the capabilities of Microsoft Dynamics 365 and the Power Platform.
• 2. Work with Solution Architects and Developers to outline high level and low-level solution designs.
• 3. Own the Product Backlog and ensure requirements are documented correctly in User Stories. And work with Product Owner to get sign off prior to development.
• 4. Derive and Own the functional design of the solutions being delivered to ensure both user needs are met, and the solution is in line with Dynamics 365 and Power Platform capabilities.
• 5. Support and collaborate with development team in all phases of need.
• 6. Manage the dependencies of the Product Backlog with other Products.
• 7. Perform basic configuration task and execute tests
• 8. Be an active contributor in the development of training material, processes documentation and Gap Analysis.
• 9. Support the Key Users in testing activities, providing guidance, and listening to their enquiries.