Learning and Development Manager

State Bank of India; Navi Mumbai; On-site; INR 1,200,000 - 1,800,000; Full time

Job summary

State Bank of India is seeking a seasoned HR Training professional to lead training needs assessment, policy development, and competency frameworks for IT/BFSI environments. You will drive skill gap analyses, map certifications for officers, and partner with external vendors to deliver impactful programs.

The role emphasizes employee engagement, rewards programs, and adoption of AI/ML uptooling within a large IT infrastructure context. A strong HR background with IT exposure is essential.

Qualifications

• Mandatory MBA/PGDM/PGDBM or equivalent with HR specialization.
• Preferred HR analytics or SHRM certifications dated on/before 31.07.2026.
• Minimum 6 years post-qualification experience in HR/training, preferably in IT/BFSI.

Responsibilities

• Conduct training needs assessment and design, develop and implement training policies.
• Perform skill gap analyses regularly.
• Map role-based certifications for system officers.
• Assist in building a competency framework.
• Engage with training partners/vendors in the industry.
• Organize workshops and seminars with IT partners.
• Conduct employee engagement activities.
• Build rewards & recognition programmes.
• Implement best HR practices with latest IT innovations for upskilling.
• Identify niche tech areas like AI/ML for skill development.
• Oversee employee engagement, performance and career development.

Skills

Training needs assessment

Curriculum design

Stakeholder management

Vendor coordination

Employee engagement

AI security awareness

Education

MBA/PGDM/PGDBM in HR/HRM

HR Analytics

SHRM-CP or SHRM-SCP

Tools

Learning Management System (LMS)

Job description

Job Type: Permanent on the payroll of SBI Bank

BASIC EDUCATIONAL QUALIFICATION (AS ON 31.07.2026)

Mandatory: MBA/ PGDM/ PGDBM or its equivalent with specialisation in HR / HRD/ HRM from institutions recognized by Government Bodies/ AICTE/ UGC.

Preferred Certifications: (Certificate should be dated on or before 31.07.2026) HR Analytics or SHRM-CP or SHRM-SCP.

Experience

Mandatory: Experience Minimum 6 years post basic qualification experience in Human Resources/ Training (preferably in IT industry or IT Department / Vertical in the BFSI Sector)

Job Profile:

• Conducting Training needs Assessment and design, develop and implement training and development policies.
• Conduct skill gap analysis studies on regular basis.
• Mapping Role based certifications for System officers.
• Assist in building Competency Framework.
• Engage with training partners / vendors in the industry.
• Organising workshop, seminars with internal and external IT partners.
• Conduct of Employees Engagement Activities
• Build effective Rewards & Recognition programmes.
• Implementation of the best HR practices with latest innovations /niche IT technologies in upskilling the employees.
• Skill gap analysis, identifying niche areas in emerging technologies like AI/ ML etc.
• Oversee employee engagement performance and career development programs

Skills Preferred:- Experience in the areas of-

• Developing a training and development framework preferable in a large IT Firm.
• Implementation / Management of Learning Management Systems and any other technological tools related to training / upskill in a large IT Firm.
• Designing, developing, and implementing training programmes tailored to the needs of IT Engineers in a large IT Firm.
• Skill gap assessment and implementing training needs for upskilling and reskilling.
• Knowledge of developing competency framework.
• Ability to work effectively in a team.
• Time management.
• Strong communication & interpersonal skills.
• Support incident response/forensics, audits, and present risks to senior management. Build AI security awareness and collaborate with infra, data, legal, compliance, and architecture teams.