Senior Associate - Project Delivery (NIPL)

NPCI International; Mumbai; On-site; INR 800,000 - 1,200,000; Full time

Benefits offered by this job

Comprehensive Coverage: Medical, accidental, and life insurance.

Parental Leave: Inclusive maternity and paternity leave.

Mobility Benefits: Relocation and travel support.

Provident Fund (PF) and Gratuity Contributions.

Job summary

NPCI International is seeking a Senior Associate for Project Delivery in Mumbai, India. The role involves managing UPI and Rupay operations, analyzing transaction data, and ensuring compliance with regulatory standards.

The ideal candidate has a BE in Computer Science or related field and a minimum of 5 years' experience in payment systems. Strong Excel and data analytics skills are essential. NPCI offers a dynamic workplace committed to innovation and inclusion.

Qualifications

• Minimum 5 years of experience in payment systems, banking, or a related field.
• Strong understanding of transaction processing and data analytics.
• Excellent communication and presentation skills.

Responsibilities

• Handle day-to-day clearing and settlement operations of UPI and Rupay payment systems.
• Monitor and analyze transaction data for trends and improvements.
• Ensure compliance with regulatory requirements and internal policies.

Skills

Advance Excel knowledge

Data Analytics

Education

BE in Computer Science, Engineering, or related field

Job description

National Payments Corporation of India (NPCI) | Full Time

Senior Associate - Project Delivery (NIPL)

• Department NIPL Technical Account Management
• Date Opened 02/06/2026
• State/Province Maharashtra
• Required Skills
  • Advance Excel knowledge
  • Data Analytics
  • +4
• Job Type Full Time

About Us

The National Payments Corporation of India (NPCI) is a pivotal institution in India's digital payments ecosystem, established by the Reserve Bank of India (RBI) and the Indian Banks’ Association (IBA). It operates under the Payment and Settlement Systems Act, 2007, and is incorporated as a “Not for Profit” company under Section 25 of the Companies Act 1956 (now Section 8 of the Companies Act 2013). NPCI is dedicated to building world‑class digital payment infrastructure through innovative and efficient retail payment platforms. As an Equal Opportunity Employer, NPCI is committed to fostering an inclusive workplace culture, with zero tolerance for discrimination based on race, ethnicity, disability, gender identity, or sexual orientation, including support for the LGBTQ+ community.

The NPCIWAY –Our Guiding Principles

At NPCI, we foster a culture of Inclusion, Innovation, and a High-Performance Workplace.

The NPCIWAY is not just a framework - it’s a shared commitment by every individual to align with our evolving business needs, dynamic market conditions, and workforce expectations.

Five Tenets of the NPCIWAY

• Forward Thinking Mind-Set
• Customer First
• Lead With Purpose
• Passion to Deliver
• All Succeed Together

Employee Perks and Benefits

Insurance & Wellness

• Comprehensive Coverage: Medical, accidental, and life insurance.
• Employee Assistance Program: Onsite medical center, financial/legal counselling, mental wellness.
• Annual Wellness Bouquet: Holistic wellbeing support.

Family & Childcare

• Parental Leave: Inclusive maternity and paternity leave.
• Daycare Support: Assistance for working parents.

Mobility & Lifestyle

• Mobility Benefits: Relocation, transfers, and travel support.
• Home Loan Interest Support: Up to 50% reimbursement.
• Mobile Reimbursement: New handset every 2 years.
• Car Lease, Salary Advance, Subsidized Meals.
• Reward & Recognition Program.
• Technology Innovation: Patents and IP rights policy.

Retirement Planning

• Provident Fund (PF) and Gratuity Contributions.

Why Join Us

At NPCI, you’ll be part of a purpose‑driven organization shaping the future of digital payments in India and beyond. NPCI offers a unique opportunity to work on cutting‑edge projects that directly impact millions. We foster a culture of innovation, inclusion, and high performance, where every individual is empowered to lead with purpose and deliver with passion. With a strong focus on employee wellbeing, continuous learning, and collaborative success, NPCI is more than just a workplace – it’s a platform to grow, contribute, and make a meaningful difference.

Job Description and Duties

Senior Associate – Business Operations, NIPL

Reports to: Incharge, Business Operations, NIPL

Job Responsibilities

• UPI and Rupay Operations: Handle day‑to‑day clearing and settlement operations of UPI and Rupay payment systems, including managing settlement payment to International Partners.
• Transaction Processing: Monitor and analyze transaction data to identify trends, patterns, and areas for improvement. Work with Banks, International Partners and TPAP on declines and work toward reducing the declines percentage through close coordination with each stakeholder.
• Payment System Maintenance: Collaborate with internal teams to ensure the smooth maintenance and upgrade of payment systems, including UPI and Rupay.
• Process Compliance: Ensure all processes are followed in compliance with regulatory requirements and internal policies.
• Data Analytics and Reporting: Create data analytics tools to provide insights and recommendations on payment system performance, transaction volumes, and customer behavior. Create reports for onward reporting to regulators and senior management.
• Stakeholder Management: Communicate with internal stakeholders, including sales, marketing, and finance, to provide payment system insights and recommendations. Also communicate with external stakeholders including International Partners, TPAP, banks at a regular frequency.
• UPI and Rupay Specific: Develop and implement strategies to optimize UPI and Rupay transaction volumes, customer acquisition, and merchant acquisition.

Skills & Qualifications

Education

• BE in Computer Science, Engineering, or a related field.

Experience

• Minimum 5 years of experience in payment systems, banking, or a related field.

Technical Skills

• Proficiency in payment systems, including UPI and Rupay.
• Strong understanding of transaction processing, payment system maintenance, and data analytics.
• Familiarity with regulatory requirements and industry standards related to payment systems and data security.
• Experience with data analytics tools and reporting.

Soft Skills

• Excellent communication and presentation skills.
• Strong analytical and problem‑solving skills.
• Ability to work in a fast‑paced environment and meet deadlines.

Equal Opportunity Employer Statement

NPCI is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, sex, sexual orientation, gender identity, disability status or veteran status. NPCI is committed to a diverse and inclusive workplace.