Lead Product Design (NIPL)

NPCI; Mumbai; On-site; INR 2,500,000 - 3,500,000; Full time

Benefits offered by this job

Comprehensive Coverage

Employee Assistance Program

Annual Wellness Bouquet

Parental Leave

Nanny at home Support

Mobility Benefits

HomeLoan Interest Support

Mobile Reimbursement

Car Lease

Salary Advance

Subsidized Meals

Reward & Recognition Program

Job summary

NPCI seeks a seasoned Product Manager to own the UPI Cross Border Remittance product roadmap, drive growth into new segments, and collaborate with Tech, Compliance, Risk, Operations and Legal to ensure robust, compliant product delivery. The role emphasizes end-to-end ownership, governance, and cross‑functional alignment to deliver a superior remittance experience.

The position requires strong product management skills, stakeholder influence, and a track record of delivering scalable payments

Qualifications

• Experience in product management and remittance domain.
• Ability to drive cross-functional initiatives across Tech, Compliance, Risk and Ops.
• Strong stakeholder management and communication skills.

Responsibilities

• Own remittance product roadmap from ideation to delivery.
• Collaborate with teams across Tech, Compliance, Risk, Operations and Legal.
• Define business requirements, processes and governance for the product.

Skills

Cross-functional collaboration

Product management

Stakeholder management

Remittance domain knowledge

Tools

Roadmap planning

Job description

National Payments Corporation of India (NPCI) | Full Time

The National Payments Corporation of India (NPCI) is a pivotal institution in India's digital payments ecosystem, established by the Reserve Bank of India (RBI) and the Indian Banks’ Association (IBA). It operates under the Payment and Settlement Systems Act, 2007, and is incorporated as a “Not for Profit” company under Section 25 of the Companies Act 1956 (now Section 8 of the Companies Act 2013). NPCI is dedicated to building world-class digital payment infrastructure through innovative and efficient retail payment platforms. As an Equal Opportunity Employer, NPCI is committed to fostering an inclusive workplace culture, with zero tolerance for discrimination based on race, ethnicity, disability, gender identity, or sexual orientation, including support for the LGBTQ+ community.

To learn more about our company please click on link AboutNPCI

Our Culture

TheNPCIWAY – Our Guiding Principles

At NPCI, we foster a culture of Inclusion, Innovation, and a High-Performance Workplace.

The NPCIWAY isnotjustaframework - it’sasharedcommitmentbyevery individual to align with our evolving business needs, dynamic market conditions, and workforce expectations.

FiveTenetsoftheNPCIWAY

• ForwardThinkingMind-Set
• CustomerFirst
• LeadWith Purpose
• PassiontoDeliver
• AllSucceedTogether

Employee Perks and Benefits

Insurance&Wellness:

• ComprehensiveCoverage :Medical,accidental,andlifeinsurance.
• Employee Assistance Program : Onsite medical center, financial/legal counselling, mental wellness.
• AnnualWellnessBouquet :Holisticwellbeingsupport

Family &Childcare:

• ParentalLeave :Inclusivematernityandpaternityleave.
• Nanny at home Support: Assistance for Working Parents

Mobility&Lifestyle:

• MobilityBenefits :Relocation,transfers,andtravelsupport.
• HomeLoanInterestSupport :Upto50%reimbursement*
• MobileReimbursement :Newhandsetevery2years.
• CarLease,SalaryAdvance,SubsidizedMeals.
• Reward&RecognitionProgram.
• TechnologyInnovation: PatentsandIPRightspolicy.

RetirementPlanning:

• ProvidentFund(PF) and Gratuity Contributions .

Why Join Us

At NPCI, you’ll be part of a purpose-driven organization shaping the future of digital payments in India and beyond. NPCI offers a unique opportunity to work on cutting-edge projects that directly impact millions. We foster a culture of innovation, inclusion, and high performance, where every individual is empowered to lead with purpose and deliver with passion. With a strong focus on employee wellbeing, continuous learning, and collaborative success, NPCI is more than just a workplace - it’s a platform to grow, contribute, and make a meaningful difference.

• Create and deliver a business model for UPI – Cross Border Remittances product as well as ensure a competitive product design.
• You will own the remittance product roadmap execution/delivery and help us accelerate growth into new business segments.
• Create business requirement document as well as define and document business and operational processes, audit system changes, support governance and fraud operations. Ensure a robust process creation and execution to ensure risk controls of all types
• Create and deliver competitive proposition across sales process tools, systems
• Ownership for driving overall product P&L and optimization of the P&L by controlling costs and improving product margin
• Ensure creation of product documents and operating rules and regulations for the clients
• Internal engagement across Tech, Compliance, Risk, Operations, Legal, Finance and Business teams. The position will work closely with various departments and vendors to maintain best in class Remittance product and drive optimization in the NIPL Digital remittance product offerings
• Responsible for driving revenue, decrease loss and improving customer experience
• Support new product launches with detailed and regular communication to stakeholders
• Gather information on current business, technical, and functional processes from industry experts and thoroughly document business processes and requirementActively work with the project management team to complete detailed business requirements, assesses impacts of projects, and ensure key tasks are incorporated to project plans.
• Overall Project management and execution including initiating and planning. Engage in project releases and user acceptance testing
• Lead projects to identify control gaps and support continuous process improvement. Works closely with internal audit and stakeholders to conduct reviews to ensure controls are maintained and SLA’s are achieved
• Ensure functional testing and proper processes are in place to minimize exceptions
• Provide accurate and timely communication to stakeholders

What you will need to succeed

• Proven ability to work cross-functionally, collaborate, influence and work as part of a team