Senior Associate Office IT

National Payments Corporation of India; Hyderabad; On-site; INR 600,000 - 900,000; Full time

Benefits offered by this job

Insurance & Wellness

Employee Assistance Program

Annual Wellness Bouquet

Parental Leave

Nanny at home Support

Mobility Benefits

Home Loan Interest Support

Mobile Reimbursement

Car Lease

Salary Advance

Subsidized Meals

Reward & Recognition Program

Technology Innovation

Provident Fund

Job summary

National Payments Corporation of India (NPCI) invites a Senior Associate – IT Infra Office Maintenance to join our Online Products Delivery & Technology team in Hyderabad. You will ensure email uptime, protect gateways, and strengthen domain security while maintaining AD/DNS/DHCP, O365, and related services.

The role requires 3+ years of experience and a BE/BTech, with a focus on robust infrastructure and audits.

Qualifications

• BE/BTech degree in engineering is required.
• 3+ years of relevant experience.
• Experience with email infrastructure, DNS/DHCP, AD.

Responsibilities

• Ensure email uptime for NPCI users and SMTP applications.
• Protect the NPCI MX email gateway from threats.
• Secure email domain with SPF, DKIM, DMARC.
• Maintain AD, DNS, DHCP servers and DNS records.
• Administer O365, IronPort, and network services.
• Coordinate with IS, Audit, and Risk during audits.

Skills

log management

apple macos

+24

Education

BE/BTech

Tools

Active Directory

O365

IronPort

DNS (BIND)

DHCP

Linux

Job description

National Payments Corporation of India (NPCI) | Full Time

• Department Online Products Delivery & Technology
• Date Opened 20/07/2026
• Experience Level Associate
• Required Skills
  • log management
  • apple macos
  • +24
• Job Type Full Time

About Us

The National Payments Corporation of India (NPCI) is a pivotal institution in India's digital payments ecosystem, established by the Reserve Bank of India (RBI) and the Indian Banks’ Association (IBA). It operates under the Payment and Settlement Systems Act, 2007, and is incorporated as a “Not for Profit” company under Section 25 of the Companies Act 1956 (now Section 8 of the Companies Act 2013). NPCI is dedicated to building world‑class digital payment infrastructure through innovative and efficient retail payment platforms. As an Equal Opportunity Employer, NPCI is committed to fostering an inclusive workplace culture, with zero tolerance for discrimination based on race, ethnicity, disability, gender identity, or sexual orientation, including support for the LGBTQ+ community.

To learn more about our company please click on link AboutNPCI

Our Culture

The NPCIWAY – Our Guiding Principles

At NPCI, we foster a culture of Inclusion, Innovation, and a High‑Performance Workplace.

The NPCIWAY is not just a framework – it’s a shared commitment by every individual to align with our evolving business needs, dynamic market conditions, and workforce expectations.

Five Tenets of the NPCIWAY

• Forward Thinking Mind‑Set
• Customer First
• Lead With Purpose
• Passion to Deliver
• All Succeed Together

Employee Perks and Benefits

• Insurance & Wellness: Comprehensive Coverage: Medical, accidental, and life insurance.
• Employee Assistance Program: Onsite medical center, financial/legal counselling, mental wellness.
• Annual Wellness Bouquet: Holistic wellbeing support.
• Family & Childcare:
  • Parental Leave: Inclusive maternity and paternity leave.
  • Nanny at home Support: Assistance for Working Parents.
• Mobility & Lifestyle:
  • Mobility Benefits: Relocation, transfers, and travel support.
  • Home Loan Interest Support: Up to 50% reimbursement.
  • Mobile Reimbursement: New handset every 2 years.
  • Car Lease, Salary Advance, Subsidized Meals.
  • Reward & Recognition Program.
  • Technology Innovation: Patents and IP Rights policy.
• Retirement Planning:
  • Provident Fund (PF) and Gratuity Contributions.

Why Join Us

At NPCI, you’ll be part of a purpose‑driven organization shaping the future of digital payments in India and beyond. NPCI offers a unique opportunity to work on cutting‑edge projects that directly impact millions. We foster a culture of innovation, inclusion, and high performance, where every individual is empowered to lead with purpose and deliver with passion. With a strong focus on employee wellbeing, continuous learning, and collaborative success, NPCI is more than just a workplace – it’s a platform to grow, contribute, and make a meaningful difference.

• Job Title: Senior Associate – IT Infra Office Maintenance
• Years of Experience: 3+
• Education: BE/BTech

Key Responsibilities

• Ensure email uptime for NPCI users & all SMTP applications to keep NPCI business moving.
• Protect the NPCI MX email gateway from spam, cyber threats, malware, ransomware, spoofing and phishing attacks.
• Secure NPCI email domain by enhancing email security protocol and stopping sender fraud with SPF, DKIM and DMARC.
• All incoming & outgoing mail to be clean, virus‑free, spam‑free to avoid NPCI IP blacklist.
• Integrate NPCI Email Solution with IronPort and Active Directory for seamless mail delivery.
• Proactively review and resolve escalated calls.
• Upgrade to close security vulnerabilities on time.
• O365 administration, storage management, web hosting, troubleshooting, bash scripting, log management, automations, IronPort mail gateway management.
• Perform four email DR drill activities with scheduled timelines using scripts to reduce downtime.
• Coordinate with IS, Audit, and Risk teams during internal and external audits for compliance and closure.

Managing Active Directory

• Maintain 10 internal AD servers with DHCP & DNS services.
• Replicate all AD servers for synchronization, net logon, time services, FSMO roles, schema, NTDS database partitions, and DNS settings.
• Perform AD health checks and resolve bottlenecks and issues.
• Install patches & upgrade software to close audit observations.
• Create scripting to avoid manual errors.
• Manage DNS zone creation and deletion on location AD servers.
• Regular cleanup of AD, DNS and DHCP.
• Manage AD DHCP scopes and configure new scopes.
• Create and maintain Group Policy.
• Enable AD Single Sign‑On for User Windows Login, EPO, Email & Proxy for seamless access.

Administration of Internet DNS Server on Open Source

• Ensure uptime of NPCI public DNS.
• Run NPCI Public DNS application at three DC locations on Linux BIND with free software.
• Upgrade Linux OS and BIND application to close audit points related to Public DNS servers.
• Back up NPCI DNS public zone files weekly with script.
• Monitor and protect DNS server from cache‑poisoning attacks.
• Ensure all NPCI subdomains FQDN resolve for external world via authoritative on‑premise NPCI DNS servers.

DHCP

• Manage DHCP server.
• Allow and deny MAC IDs.
• IP reservation.
• Scope management.
• Wi‑Fi Access Point management.

Endpoint Client Management Tool

• Patch Management.
• Deploy Software and Software Updates.
• Service Desk Management.
• Manage AD, DNS, DHCP, O365, IronPort, Wi‑Fi, BMC client management.

Requirements

To be considered for this role, the candidate must possess strong technical skills in email infrastructure, Active Directory, DNS, DHCP, and endpoint management, along with experience in security protocol implementation, scripting, and audit coordination. A bachelor’s degree in engineering and at least three years of related experience are required.