Lead IT Procurement

NPCI International; Mumbai; On-site; INR 1,500,000 - 2,000,000; Full time

Benefits offered by this job

Comprehensive Coverage: Medical, accidental, and life insurance

Employee Assistance Program

Parental Leave

Daycare Support

Mobility Benefits

Home Loan Interest Support

Employee Recognition Program

Job summary

NPCI International is seeking an IT Procurement Lead to manage renewal procurements and office infrastructure procurement. Responsibilities include leading the sourcing team, driving contract renewals, and ensuring compliance with IT procurement policies.

Ideal candidates will have strong commercial negotiation skills, knowledge of IT procurement, and experience in managing teams. This is an exciting opportunity to shape the digital payments landscape in India.

Qualifications

• Strong experience in renewal and office infrastructure procurement.
• Ability to drive contract renewals before expiry.
• Experience with regulatory audits and compliance documentation.

Responsibilities

• Lead the renewal and office infra sourcing team.
• Drive commercial evaluation and ensure appropriate price benchmarking.
• Coordinate for legal closure including MSAs.

Skills

Knowledge of IT procurement

Commercial negotiation

MIS reporting

Leadership skills

Job description

National Payments Corporation of India (NPCI) | Full Time

The National Payments Corporation of India is a pivotal institution in India's digital payments ecosystem, established by the Reserve Bank of India and the Indian Bank's Association. It operates under the Payment and Settlement Systems Act, 2007, and is incorporated as a Not-for-Profit company under Section 25 of the Companies Act 1956 (now Section 8 of the Companies Act 2013). NPCI is dedicated to building world-class digital payment infrastructure through innovative and efficient retail payment platforms. As an Equal Opportunity Employer, NPCI is committed to fostering an inclusive workplace culture, with zero tolerance for discrimination based on race, ethnicity, disability, gender identity, or sexual orientation, including support for the LGBTQ+ community.

Our Culture

The NPCIWAY – Our Guiding Principles

At NPCI, we foster a culture of Inclusion, Innovation, and a High-Performance Workplace.

The NPCIWAY is not just a framework – it’s a shared commitment by every individual to align with our evolving business needs, dynamic market conditions, and workforce expectations.

Five Tenets of NPCIWAY

• Forward Thinking Mind-Set
• Customer First
• Lead With Purpose
• Passion to Deliver
• All Succeed Together

Employee Perks and Benefits

Insurance & Wellness

• Comprehensive Coverage: Medical, accidental, and life insurance
• Employee Assistance Program: Onsite medical center, financial/legal counselling, mental wellness
• Annual Wellness Bouquet: Holistic wellbeing support

Family & Childcare

• Parental Leave: Inclusive maternity and paternity leave
• Daycare Support: Assistance for working parents

Mobility & Lifestyle

• Mobility Benefits: Relocation, transfers, and travel support
• Home Loan Interest Support: Up to 50% reimbursement
• Mobile Reimbursement: New handset every 2 years
• Car Lease, Salary Advance, Subsidized Meals
• Reward & Recognition Program
• Technology Innovation: Patents and IP Rights policy

Retirement Planning

• Provident Fund (PF) and Gratuity Contributions

Why Join Us

At NPCI, you’ll be part of a purpose-driven organization shaping the future of digital payments in India and beyond. NPCI offers a unique opportunity to work on cutting‑edge projects that directly impact millions. We foster a culture of innovation, inclusion, and high performance, where every individual is empowered to lead with purpose and deliver with passion. With a strong focus on employee wellbeing, continuous learning, and collaborative success, NPCI is more than just a workplace—it’s a platform to grow, contribute, and make a meaningful difference.

IT Procurement Lead – Renewals and Office Infrastructure

The position requires leading the function of renewal procurements (e.g., AMC & Support renewals, subscription renewals) and office infrastructure procurement (laptops, desktops, Apple products, printers, consumables). Responsibilities include:

Responsibilities

• Lead the renewal and office infra sourcing team
• Drive contract renewals and ensure the renewal before expiry
• Drive office infra procurements and ensure delivery on time to minimize business impact
• Lead commercial evaluation and ensure appropriate price benchmarking and subsequent approval processes
• Coordinate for pre‑PO audit closure where applicable
• Coordinate for legal closure including MSAs where applicable
• Ensure compliance with IT procurement policies and guidelines
• Leverage experience in IT equipment and services procurement
• Lead and handle team, creating procurement strategy for renewals and office infra procurement
• Perform commercial negotiation and contracting processes
• Stakeholder management and handle escalations
• Provide experience in similar industry involving regulatory audits and compliance documentation
• Maintain MIS reporting

Key Performance Metrics

• Procurement Operations: 50% of renewals completed within timelines
• POs issued within defined TAT: %
• 100% asset validation with only reconciled assets renewed
• Accuracy of PO expiry tracker (no gaps or mismatches)
• Number of price‑lock agreements secured for future periods
• Quality Assurance & Compliance: 15% of audit queries raised
• Number of audit queries raised
• Time taken to close audit observations
• Number of PO modifications
• Zero overdue audit queries
• Stakeholder Management: 15%
• Timely publishing of weekly MIS reports
• Number of escalations (target: zero/minimal)
• Frequency and effectiveness of stakeholder review calls
• Adherence to commitment timelines for closures
• Automation & AI Adoption: 10%
• Number of automation initiatives implemented
• Number of AI use cases deployed
• Effectiveness and adoption of early‑warning systems
• Improvement in process efficiency metrics
• Team retention rate
• Regular feedback and performance reviews conducted
• Number of trainings/certifications completed by team
• Team availability and productivity index

Qualifications

• Knowledge of IT procurement, especially renewal and office infrastructure categories
• Strong commercial negotiation and contracting experience
• Experience with MIS reporting and KPI tracking
• Ability to coordinate pre‑PO audit and legal closure, including MSAs
• Understanding of IT procurement policies and guidelines
• Experience in regulatory audits and compliance documentation
• Leadership skills for managing teams and driving procurement strategy