Lead Data Center Infra Management

National Payments Corporation of India; Chennai District; On-site; INR 800,000 - 1,200,000; Full time

Benefits offered by this job

Comprehensive Coverage: Medical, accidental, and life insurance

Employee Assistance Program: Onsite medical center, financial/legal counselling, mental wellness

Annual Wellness Bouquet: Holistic wellbeing support

Parental Leave: Inclusive maternity and paternity leave

Daycare Support: Assistance for working parents

Job summary

The National Payments Corporation of India is hiring for a Data Center Operations role responsible for ensuring the uptime and availability of critical infrastructure. Ideal candidates should possess strong technical expertise and leadership skills to drive operational excellence in a high-performance environment.

Join NPCI to contribute to India's digital payment ecosystem while benefitting from comprehensive perks such as insurance, wellness programs, and career development opportunities.

Qualifications

• Strong technical expertise in critical infrastructure such as Diesel Generators, UPS systems, and electrical distribution.
• Experience in vendor management and ensuring compliance with HSE standards.
• Proven ability to oversee incident management and energy management initiatives.

Responsibilities

• Ensure uptime and availability of data center infrastructure.
• Lead daily operational activities and preventive maintenance schedules.
• Report all operational activities and drive continuous improvements.

Skills

continuous improvement

PAHU

+36

Job description

National Payments Corporation of India (NPCI) | Full Time

• Department Online Engineering Delivery Development
• Date Opened 23/06/2026
• State/Province Tamil Nadu
• Required Skills:
  • continuous improvement
  • PAHU
  • +36
• Job Type Full Time

About Us

The National Payments Corporation of India (NPCI) is a pivotal institution in India's digital payments ecosystem, established by the Reserve Bank of India (RBI) and the Indian Banks’ Association (IBA). It operates under the Payment and Settlement Systems Act, 2007, and is incorporated as a “Not for Profit” company under Section 25 of the Companies Act 1956 (now Section 8 of the Companies Act 2013). NPCI is dedicated to building world‑class digital payment infrastructure through innovative and efficient retail payment platforms. As an Equal Opportunity Employer, NPCI is committed to fostering an inclusive workplace culture, with zero tolerance for discrimination based on race, ethnicity, disability, gender identity, or sexual orientation, including support for the LGBTQ+ community.

To learn more about our company please click on link AboutNPCI

Our Culture

NPCIWAY – Our Guiding Principles

At NPCI, we foster a culture of Inclusion, Innovation, and a High‑Performance Workplace.

The NPCIWAY is not just a framework - it’s a shared commitment by every individual to align with our evolving business needs, dynamic market conditions, and workforce expectations.

Five Tenets of the NPCIWAY

• Forward Thinking Mind-Set
• Customer First
• Lead With Purpose
• Passion to Deliver
• All Succeed Together

Employee Perks and Benefits

Insurance & Wellness:

• Comprehensive Coverage: Medical, accidental, and life insurance.
• Employee Assistance Program: Onsite medical center, financial/legal counselling, mental wellness.
• Annual Wellness Bouquet: Holistic wellbeing support.

Family & Childcare:

• Parental Leave: Inclusive maternity and paternity leave.
• Daycare Support: Assistance for working parents.

Mobility & Lifestyle:

• Mobility Benefits: Relocation, transfers, and travel support.
• Home Loan Interest Support: Up to 50% reimbursement.
• Mobile Reimbursement: New handset every 2 years.
• Car Lease, Salary Advance, Subsidized Meals.
• Reward & Recognition Program.
• Technology Innovation: Patents and IP Rights policy.

Retirement Planning:

• Provident Fund (PF) and Gratuity Contributions.

Why Join Us

At NPCI, you’ll be part of a purpose‑driven organization shaping the future of digital payments in India and beyond. NPCI offers a unique opportunity to work on cutting‑edge projects that directly impact millions. We foster a culture of innovation, inclusion, and high performance, where every individual is empowered to lead with purpose and deliver with passion. With a strong focus on employee wellbeing, continuous learning, and collaborative success, NPCI is more than just a workplace - it’s a platform to grow, contribute, and make a meaningful difference.

Role Overview

Data Center Operations role is responsible for ensuring 100% uptime and availability of mission‑critical data center infrastructure.

This role involves end‑to‑end ownership of data center operations, including planning, execution, monitoring, and continuous improvement of all technical and soft services aligned with agreed KPIs and SLAs.

The role requires leading daily operational activities, ensuring all preventive maintenance (PM) schedules are completed on time, and periodically reviewing plans through CAPA (Corrective and Preventive Actions) and PDCA (Plan-Do-Check-Act) cycles to enhance system reliability and performance.

The individual will report all operational activities to the Data Center Manager (DCM), take real‑time decisions based on defined processes, and ensure detailed documentation for every event, including incident reports and CAPA records.

The candidate must possess strong technical expertise across critical infrastructure, including Diesel Generators (DG), UPS systems, transformers (EHT/HT/LT), electrical distribution, SMPS, STP/WTP systems, and HSD management processes.

The role also involves ensuring teams are adequately trained, with regular skill assessments and structured development action plans to maintain operational readiness.

Key Responsibilities

• Monitoring and evaluating operational reports, ensuring timely submission, and driving continuous improvements focused on uptime and energy efficiency.
• The individual will plan and execute Business Continuity Management (BCM) strategies, conduct mock drills, and identify gaps in emergency response preparedness.
• Vendor management is critical, including performance monitoring, contract management, KPI reviews, and adherence to HSE compliance standards.
• The role requires supporting audits, acting as an auditor for various certifications, and ensuring full compliance with statutory and regulatory requirements through coordination with government authorities.
• Oversee incident management processes, ensuring timely response to BMS alarms and maintaining system parameters within agreed operational limits.
• Energy management initiatives, including advanced technologies for PUE improvement and loss reduction, will be driven without impacting live operations.
• The role also includes lifecycle management of infrastructure assets.
• Strong communication skills are essential to follow customer communication protocols, manage escalations, and maintain a high level of customer satisfaction.
• The ideal candidate is a technically strong leader with a proactive approach, capable of driving operational excellence, sustainability, and continuous improvement in a high‑availability data center environment.