Senior Associate - Branch Operations

Hdfc Life Ltd; Mumbai; On-site; INR 400,000 - 700,000; Full time

Job summary

HDFC Life in Mumbai seeks a Corporate Agency Manager - Banca to lead branch operations and sales support. The role requires 1-2 years of relevant experience and a strong customer focus.

You will coordinate with branches and cross-functional teams, manage day-to-day operations, and ensure compliance with company policies while delivering excellent service to clients and achieving business targets.

Qualifications

• 1-2 years in a relevant field.
• Graduate.
• Strong communication and analytical skills expected.

Responsibilities

• Manage the day-to-day operations of the branch.
• Coordinate with team members to ensure the smooth and timely execution of tasks.
• Analyze and resolve operational issues proactively.
• Maintain accurate records and reports.
• Provide excellent customer service to all clients.
• Collaborate with other departments to achieve business objectives and organizational goals.
• Identify areas for process improvement and implement new procedures to enhance efficiency.
• Maintain a safe and secure working environment.
• Meet performance targets and deadlines.
• Ensure adherence to all company policies and procedures.

Skills

Communication

Problem-Solving

Adaptability

Organization

Customer-Focused

Technical

Education

Graduate

Tools

MS Office

CRM software

Job description

Support (22)

Operations (44)

Function

Preferred Location Location

Corporate Agency Manager - Banca

1 - 2 Years

Corporate Agency Manager - Banca

1 - 2 Years

Corporate Agency Manager - Banca

1 - 2 Years

Corporate Agency Manager - Banca

1 - 2 Years

Corporate Agency Manager - Banca

1 - 2 Years

Corporate Agency Manager - Banca

1 - 2 Years

Corporate Agency Manager - Banca

1 - 2 Years

Corporate Agency Manager - Banca

1 - 2 Years

Corporate Agency Manager - Banca

1 - 2 Years

Corporate Agency Manager - Banca

1 - 2 Years

Corporate Agency Manager - Banca

1 - 2 Years

Corporate Agency Manager - Banca

1 - 2 Years

Corporate Agency Manager - Banca

1 - 2 Years

Corporate Agency Manager - Banca

1 - 2 Years

Corporate Agency Manager - Banca

1 - 2 Years

Corporate Agency Manager - Banca

1 - 2 Years

Corporate Agency Manager - Banca

1 - 2 Years

Corporate Agency Manager - Banca

1 - 2 Years

Corporate Agency Manager - Banca

1 - 2 Years

Corporate Agency Manager - Banca

1 - 2 Years

Corporate Agency Manager - Banca

1 - 2 Years

Corporate Agency Manager - Banca

1 - 2 Years

Corporate Agency Manager - Banca

1 - 2 Years

Corporate Agency Manager - Banca

1 - 2 Years

Corporate Agency Manager - Banca

1 - 2 Years

Corporate Agency Manager - Banca

1 - 2 Years

Corporate Agency Manager - Banca

1 - 2 Years

Corporate Agency Manager - Banca

1 - 2 Years

Corporate Agency Manager - Banca

1 - 2 Years

Corporate Agency Manager - Banca

1 - 2 Years

Corporate Agency Manager - Banca

1 - 2 Years

Corporate Agency Manager - Banca

1 - 2 Years

Corporate Agency Manager - Banca

1 - 2 Years

Corporate Agency Manager - Banca

1 - 2 Years

What are we looking for?

We are seeking a dedicated and skilled Senior Associate - Branch Operations to join our team. In this role, you will be responsible for the efficient and effective management of our branch's day-to-day operations.

What does the job entail?

Manage the day-to-day operations of the branch.

Coordinate with team members to ensure the smooth and timely execution of tasks.

Analyze and resolve operational issues proactively.

Maintain accurate records and reports.

Provide excellent customer service to all clients.

Collaborate with other departments to achieve business objectives and organizational goals.

Identify areas for process improvement and implement new procedures to enhance efficiency.

Maintain a safe and secure working environment.

Meet performance targets and deadlines.

Ensure adherence to all company policies and procedures.

Work Experience

1-2 years in a relevant field.

Graduate.

Preferred Skills

Communication: Strong skills in verbal and written communication.

Problem-Solving: Excellent analytical and issue-resolution abilities.

Adaptability: Thrives in a fast-paced environment.

Organization: Highly organized with great time management.

Customer-Focused: Dedicated to providing great service..

Technical: Proficient in MS Office and relevant software.