Associate Manager - Branch Operations

HDFC Life; Nagpur District; Sur place; INR 700 000 - 1 100 000; Plein temps

Résumé du poste

HDFC Life in Nagpur, Maharashtra seeks an Associate Manager - Branch Operations to lead daily branch activities and drive service excellence.

You will oversee operations, analyze performance data, and guide staff to improve efficiency while ensuring compliance and regulatory alignment. The role requires 2-5 years in banking/finance and a graduate or postgraduate degree.

Qualifications

• Graduate or postgraduate degree is required.
• 2-5 years of relevant banking or finance experience.
• Strong leadership, communication and analytical skills.

Responsabilités

• Lead branch operations to ensure efficiency and service quality.
• Analyze data to drive growth and performance improvements.
• Provide guidance and training to staff to enhance performance.
• Ensure compliance with regulatory requirements and policies.
• Identify and pursue business opportunities to increase revenue.

Connaissances

Leadership

Communication

Analytics

MS Office

Adaptability

Banking & Finance

Formation

Graduate or Postgraduate degree

Description du poste

Support (20)

Operations (44)

Function

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What are we looking for?

We are looking for a driven and experienced Associate Manager - Branch Operations to join our team. The ideal candidate will be a leader who can manage all facets of branch operations, drive business growth, and foster a positive, high-performing environment.

What does the job entail?

Lead Operations: Oversee all daily branch operations to ensure efficiency and excellent service.

Improve Performance: Analyze data to identify areas for improvement and implement effective strategies to drive growth.

Manage Staff: Provide guidance and training to the team to enhance their skills and performance.

Ensure Compliance: Uphold all regulatory requirements and company policies.

Foster Growth: Identify and pursue business opportunities to increase revenue.

Work Experience

2-5 years of experience in a similar role, preferably within the banking or finance industry.

A Graduate or Post Graduate degree is required.

Preferred Skills

Strong leadership and communication skills.

Excellent analytical and problem-solving abilities.

Proficiency in MS Office.

Ability to adapt and thrive in a fast-paced environment.

Solid knowledge of the banking and finance industry.