Accounts Receivable Executive

Purview Services; Coimbatore District; On-site; INR 350,000 - 700,000; Full time

Job summary

Purview Services in Coimbatore is seeking an experienced AR Caller to manage insurance follow-ups, resolve claim issues, and ensure timely reimbursement from US providers.

The role requires strong communication, familiarity with US RCM, HIPAA compliance, and ability to work US night shifts from India.

Qualifications

• 16 years of experience in AR Calling / RCM (US Healthcare).
• Strong understanding of US insurance providers and denial management.
• Excellent English communication (verbal & written).
• Ability to work night shifts (US shift).

Responsibilities

• Make outbound calls to US insurers for follow-up on pending/denied/unpaid claims.
• Review claim status and take corrective action.
• Identify and resolve claim denials due to coding, eligibility, or prior authorization.
• Update claim information with accurate notes in the billing system.
• Coordinate with billing, coding, and payment posting teams to resolve discrepancies.
• Handle aging buckets (30/60/90+ days) to maximize recovery.
• Understand EOB/ERA and HIPAA guidelines; ensure compliance.
• Meet daily/weekly productivity and quality targets.

Skills

AR Calling

RCM

US Insurance

English (verbal & written)

Tools

Athena

Kareo

AdvancedMD

NextGen

Job description

Role & responsibilities:

We are looking for an experienced AR Caller to handle insurance follow-ups, resolve claim issues, and ensure timely reimbursement from US insurance providers. The ideal candidate should have strong communication skills, US RCM knowledge, and the ability to work in a fast-paced environment.

Key Responsibilities

• Make outbound calls to US insurance companies to follow up on pending, denied, or unpaid medical claims.
• Review claim status (paid/denied/pending) and take corrective action accordingly.
• Identify, analyze, and resolve claim denials (coding issues, eligibility, prior authorization, etc.).
• Update claim information with accurate call notes in the billing system.
• Coordinate with the billing, coding, and payment posting teams to resolve discrepancies.
• Handle aging buckets (30/60/90/120+ days) and ensure maximum recovery.
• Understand EOB/ERA and insurance guidelines for various payers.
• Ensure compliance with HIPAA and company standards.
• Meet daily/weekly productivity and quality targets.

Required Skills & Qualifications

• 16 years of experience in AR Calling / RCM (US Healthcare).
• Strong understanding of US insurance providers and denial management.
• Excellent English communication (verbal & written).
• Ability to work night shifts (US shift).
• Good analytical and problem-solving skills.
• Experience with medical billing tools/software (Athena, Kareo, AdvancedMD, NextGen, etc.) is an advantage.
  the day-to-day responsibilities for this role.