Senior Ar Caller

Avara Services; Mumbai; On-site; INR 500,000 - 750,000; Full time

Job summary

Avara Services in Mumbai, India seeks an experienced AR Calling and Denial Management specialist to strengthen our US healthcare BPO operations. The role involves handling accounts receivable calls, processing denials, and managing end-to-end revenue cycle activities to support accurate billing and timely appeals.

Ideal candidates have 2–7 years in AR calling and denial handling, excellent communication skills, and the ability to work independently with high accuracy.

Qualifications

• 2-7 years of experience in AR Calling, Denial Management, Denial Handling, Revenue Cycle Management (RCM), Medical Billing, Denials, Appeals.
• Strong understanding of US healthcare industry regulations and processes.
• Excellent communication skills for effective interaction with customers over phone or email.
• Ability to work independently with minimal supervision while maintaining high accuracy rates.

Responsibilities

• Manage AR calls to resolve outstanding accounts receivable issues.
• Handle denial management by identifying and appealing denied claims.
• Conduct revenue cycle management activities, including medical billing and appeals processing.
• Utilize US healthcare knowledge to effectively communicate with patients and providers.
• Ensure timely resolution of customer complaints related to RCM services.

Skills

AR Calling

Denial Management

Revenue Cycle Management

Medical Billing

Denials

Appeals

Job description

Roles and Responsibilities

• Manage AR calls to resolve outstanding accounts receivable issues.
• Handle denial management by identifying and appealing denied claims.
• Conduct revenue cycle management activities, including medical billing and appeals processing.
• Utilize US healthcare knowledge to effectively communicate with patients and providers.
• Ensure timely resolution of customer complaints related to RCM services.

Desired Candidate Profile

• 2-7 years of experience in AR Calling, Denial Management, Denial Handling, Revenue Cycle Management (RCM), Medical Billing, Denials, Appeals.
• Strong understanding of US healthcare industry regulations and processes.
• Excellent communication skills for effective interaction with customers over phone or email.
• Ability to work independently with minimal supervision while maintaining high accuracy rates.