Accounts Receivable Executive

Purview Services; Lucknow; On-site; INR 1,599,000 - 2,238,000; Full time

Job summary

Purview Services is seeking an experienced AR Caller to manage insurance follow-ups and ensure timely reimbursement from US payers. The role requires strong US RCM knowledge and excellent English communication, with the ability to work night shifts.

Key tasks include reviewing claim status, resolving denials, updating billing notes, and coordinating with billing and coding teams to maximize recovery while adhering to HIPAA and company standards.

Qualifications

• 16 years of experience in AR Calling / RCM (US Healthcare).
• Strong understanding of US insurance providers and denial management.
• Excellent English communication (verbal & written).
• Ability to work night shifts (US shift).
• Good analytical and problem-solving skills.
• Experience with medical billing tools/software (Athena, Kareo, AdvancedMD, NextGen, etc.) is an advantage.

Responsibilities

• Make outbound calls to US insurance companies to follow up on pending, denied, or unpaid medical claims.
• Review claim status (paid/denied/pending) and take corrective action accordingly.
• Identify, analyze, and resolve claim denials (coding issues, eligibility, prior authorization, etc.).
• Update claim information with accurate call notes in the billing system.
• Coordinate with the billing, coding, and payment posting teams to resolve discrepancies.
• Handle aging buckets (30/60/90/120+ days) and ensure maximum recovery.
• Understand EOB/ERA and insurance guidelines for various payers.
• Ensure compliance with HIPAA and company standards.
• Meet daily/weekly productivity and quality targets.

Skills

RCM experience

US insurance knowledge

English communication

Night shift capability

Analytical skills

Medical billing software

Tools

Athena

Kareo

AdvancedMD

NextGen

Job description

Role & responsibilities:

We are looking for an experienced AR Caller to handle insurance follow-ups, resolve claim issues, and ensure timely reimbursement from US insurance providers. The ideal candidate should have strong communication skills, US RCM knowledge, and the ability to work in a fast-paced environment.

Key Responsibilities

• Make outbound calls to US insurance companies to follow up on pending, denied, or unpaid medical claims.
• Review claim status (paid/denied/pending) and take corrective action accordingly.
• Identify, analyze, and resolve claim denials (coding issues, eligibility, prior authorization, etc.).
• Update claim information with accurate call notes in the billing system.
• Coordinate with the billing, coding, and payment posting teams to resolve discrepancies.
• Handle aging buckets (30/60/90/120+ days) and ensure maximum recovery.
• Understand EOB/ERA and insurance guidelines for various payers.
• Ensure compliance with HIPAA and company standards.
• Meet daily/weekly productivity and quality targets.

Required Skills & Qualifications

• 16 years of experience in AR Calling / RCM (US Healthcare).
• Strong understanding of US insurance providers and denial management.
• Excellent English communication (verbal & written).
• Ability to work night shifts (US shift).
• Good analytical and problem-solving skills.
• Experience with medical billing tools/software (Athena, Kareo, AdvancedMD, NextGen, etc.) is an advantage.
  the day-to-day responsibilities for this role.