Senior Application Specialist

PerkinElmer; Mumbai City; In loco; INR 900.000 - 1.300.000; Tempo pieno

Descrizione del lavoro

PerkinElmer in Mumbai seeks an experienced Senior Application Specialist to lead high-level Chromatography PL demos, support Sales teams, and train professionals on GC, GCHS, GCMS, and related software. The role requires strong troubleshooting and cross-functional collaboration to optimize customer outcomes.

You will coordinate with Sales, Product, and Business leaders, delivering demonstrations at client sites and COE labs, while maintaining deep domain knowledge of the instruments and software

Competenze

• Experience with Chromatography PL and related instruments.
• Ability to provide high-level demos in coordination with Sales and Product leadership.
• Provide technical support to local sales professionals.
• Train Sales Professionals and third-party agents.
• Troubleshoot instrument challenges to enhance customer experience.

Mansioni

• Coordinate interdepartmental activities and research efforts.
• Plan and provide timely high-level demos of Chromatography PL in agreement with Sales, Product & Business leader.
• Assist Sales Professionals in assessing customer needs, differentiating from competition and helping close deals for Chromatography PL.
• Perform product trainings for GC, GCHS, GCMS and develop sales professionals' demos and independent selling.
• Take up advanced Chromatography PL application & software trainings at COE lab & customer sites.
• Troubleshoot applications & instrument issues to maintain customer satisfaction.
• Provide technical support to local sales professionals.

Conoscenze

Chromatography PL

Technical Support

Customer Training

Sales Support

Strumenti

GC

GCHS

GCMS

Analyzer software

Descrizione del lavoro

When joining PerkinElmer, you select an experienced and trusted leader in scientific solutions, with the support of a global service network and distribution centers, providing the right solution, at the right time, to meet critical customer needs. With over an 80+ year legacy of advancing science and a mission of innovating for a healthier world, our dedicated team collaborates closely with commercial, government, academic and healthcare customers to deliver our broad portfolio of analytical solutions, and OneSource services.

Job Title

Senior Application Specialist

Location(s)
Mumbai

Job Description

Key Responsibilities:

• Coordinates interdepartmental activities and research efforts.
• Plans and provides timely high-level demos of Chromatography PL in agreement with Sales, Product & Business leader.
• Assists Sales Professionals in assessing customer needs, differentiating from competition PKI’s value proposition, handling customer objections and helping to close when necessary for Chromatography PL.
• Performs product and applications training GC, GCHS, GCMS, Analyser’s to Sales Professionals and third-party agents/dealers and develops sales professionals’ skills for simple demos and independent selling.
• Shall be able to take up advanced levels Chromatography PL application & software trainings at COE lab & customer sites.
• Capable of troubleshooting applications & instrument challenges to enhance customer experience.
• Provides technical support to the local sales professionals
• Assists service partners in developing the training material and becoming independent in performing high level customers training.
• Generates a high level of customer satisfaction through professional support.
• Maintain domain knowledge and expertise in relevant markets. Monitors market trends and competitive activity and how this relates to our products/business.
• Knowledge of PerkinElmer’s GC, GCHS, GCMS & its operating software is must.