Product Specialist

PerkinElmer; Chennai District; On-site; INR 900,000 - 1,300,000; Full time

Job summary

PerkinElmer Chennai is seeking a Product Specialist to manage product line documents, support launches, and drive business development. You will communicate product lifecycle to stakeholders, build client relationships, and analyze market trends, with on-site customer support as required. The role requires a strong analytical background (M.Sc.

in relevant fields, Ph.D. preferred) and 4–10 years of hands-on experience with instrument techniques and data interpretation.

Qualifications

• M.Sc. (Analytical/Inorganic/Organic/Physical/Food Technology) is the minimum educational qualification.
• Ph.D. in Chemistry is preferred.
• 4–10 years of hands-on operational experience in respective instrument techniques and data interpretation.

Responsibilities

• Manage product line documents (PDL, PIR, Catalogue, App Note, Certificates).
• Support product launches and commercial rollout activities.
• Communicate product life cycle to stakeholders.
• Provide competitive landscape for the portfolio.
• Oversee strategy to ensure product support coverage.
• Build and maintain client relationships; create business plans and generate leads.
• Update and maintain SFDC database for opportunity progress and closing deals.
• Focus on opportunity closure and prospect management.
• Qualify leads from campaigns and present competitive solutions.
• Prepare troubleshooting plans and sales collateral; develop training materials.
• Provide on-site customer support as needed.

Skills

Problem solving

Troubleshooting

Customer communication

Customer support

Team collaboration

Education

M.Sc. Analytical/Inorganic/Organic/Physical/Food Technology

Ph.D. in Chemistry (preferred)

Tools

SFDC (Salesforce)

Job description

Job Title

Product Specialist

Location(s)

Chennai

Job Description

When joining PerkinElmer, you select an experienced and trusted leader in scientific solutions, with the support of a global service network and distribution centers, providing the right solution, at the right time, to meet critical customer needs. With over an 80+ year legacy of advancing science and a mission of innovating for a healthier world, our dedicated team collaborates closely with commercial, government, academic and healthcare customers to deliver our broad portfolio of analytical solutions, and OneSource services.

Responsibilities

• Managing respective product line-related documents (e.g. PDL, PIR, Catalogue, App Note, Certificates etc) including commercial details available in the system (Portal, SAP, QS3 etc).
• Support Business with product launches and effective commercial roll out activities.
• Communicate product life cycle to all stakeholders.
• Provide a competitive landscape for the complete portfolio of the respective product line.
• Oversee overall strategy to ensure sufficient product support coverage.
• Build and maintain client relationships and create and execute business development plans.
• Research and analyze market trends, regulatory requirements, and specific client needs, create business plans with solutions, and generate leads.
• Support Business to identify, update & maintain the SFDC database for opportunity progress and assist in closing deals.
• Focus on opportunity closure and prospect management.
• Convince new clients and existing customers to make additional purchases.
• Qualify leads from marketing campaigns as sales opportunities, contact potential clients, and present them with competitive solutions.
• Research, explore and devise alternate solutions when a new problem does not have a straightforward solution.
• Prepare and compile a database with a troubleshooting plan, assist in generating a playbook, and create sales collateral (unique features, customer pain points, field concerns, product gaps etc).
• Train sales and service colleagues, including developing training programs, materials and conducting training sessions.
• Provide on-site customer support based on business requirements and commitment.

Basic Qualifications

• Minimum educational qualification M.Sc. (Analytical/Inorganic/Organic/Physical/Food Technology), preferably Ph.D. (Chemistry).
• Minimum 4-10 years of hands‑on operational experience in respective instrument techniques and data interpretation.

Preferred Characteristics

• In‑depth knowledge of the regulation of various markets (Pharma/Food/Applied).
• Strong problem‑solving and troubleshooting skills.
• Excellent customer support skills & collaborative mindset.
• Excellent communication skills (written, oral & presentation).
• Ability to multitask effectively and manage time well.
• Ability to work well in a team environment, as well as independently.
• Ability to build strong business and professional relationships with internal and external customers.
• Ability to communicate technical information in an accessible manner to internal and external customers.
• Ability to effectively prioritize and execute tasks in a high‑pressure environment.
• Process improvement mindset.

EEO Statement

PerkinElmer is committed to creating a diverse environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability status, age, or veteran status or any other characteristics protected by applicable law. PerkinElmer is committed to a culturally diverse workforce.