Key ResponsibilitiesVisitor & Guest ManagementServe as the main point of contact for business visitors, senior leadership guests, auditors, and external stakeholders visiting the office.Coordinate with Building Management to facilitate visitor access, parking arrangements, entry permissions, passes, and other necessary requirements.Welcome guests at the reception area and ensure a warm, professional, and seamless arrival experience.Proactively manage and address all visitor needs throughout their time at the office.Hospitality & Meeting SupportEnsure meeting rooms are fully prepared, including seating arrangements, audio-visual setup, and required hospitality services.Plan and manage refreshments, working lunches, executive meals, and customized catering arrangements for visitors and leadership teams.Collaborate with internal teams to ensure meeting schedules and visitor arrangements are coordinated effectively.Provide on-site assistance during leadership visits, client meetings, business reviews, and audit engagements.Stakeholder & Facility CoordinationPartner with Housekeeping, Security, Reception, Cafeteria, IT, Facilities, and Building Management teams to ensure a smooth and efficient visitor experience.Coordinate with various internal departments to successfully deliver visitor services and event-related requirements.Employee Engagement & Event ManagementSupport the organization and execution of employee engagement activities, celebrations, wellness programs, and corporate events.Manage coordination with external vendors for catering, event arrangements, corporate gifts, branding materials, and hospitality services.Administration & Continuous ImprovementMaintain operational trackers, checklists, records, and supporting documentation to ensure effective service delivery.Collect feedback from stakeholders and implement continuous improvements to enhance the overall visitor and workplace experience.