Executive - Client Visit Experience

CBRE; Chennai District, Coimbatore District; On-site; INR 280,000 - 520,000; Full time

Job summary

CBRE in Chennai is seeking a Hospitality & Visitor Services Associate to deliver an exceptional client and workplace experience. You will manage visitor engagement, meetings, events, and hospitality services to high professional standards.

Responsibilities include managing conference room bookings, AV support, catering, and ensuring hygiene across meeting spaces while coordinating with IT, housekeeping, and vendors. 3–5 years of relevant experience preferred; Bachelor's degree required.

Qualifications

• Bachelor's degree in Hospitality, Hotel Management, Aviation, Travel & Tourism, or related field.
• Fluency in English and local language; additional languages are an advantage.
• Proficient in MS Office.

Responsibilities

• Manage conference room bookings, setups, meetings, and event support.
• Welcome and assist clients/visitors, ensuring a seamless visit experience.
• Coordinate room readiness, AV support, catering, and refreshments.
• Conduct facility tours and support visitor registration processes.
• Liaise with IT, housekeeping, catering, and other vendors for smooth operations.
• Ensure hygiene, cleanliness, and hospitality standards across meeting spaces.
• Handle client requests professionally and gather feedback for service improvement.
• Support emergency preparedness, safety protocols, and first-aid readiness.

Skills

Customer Service

Hospitality

Client Relationship Management

Event Coordination

Communication

Attention to Detail

Grooming & Etiquette

Education

Bachelor's Degree in Hospitality

Tools

MS Office

Job description

Role Objective:

Deliver an exceptional client and workplace experience by managing visitor engagement, meetings, events, and hospitality services to the highest professional standards.

Job Description

Qualification:

• Bachelor's Degree in Hospitality, Hotel Management, Aviation, Travel & Tourism, or related field.
• Fluency in English and local language; additional languages are an advantage.
• Proficient in MS Office.

Experience:

• 3 to 5 years of experience in Hospitality, Front Office, Guest Relations, F&B, Corporate Services, or Aviation.

Key Responsibilities:

• Manage conference room bookings, setups, meetings, and event support.
• Welcome and assist clients/visitors, ensuring a seamless visit experience.
• Coordinate room readiness, AV support, catering, and refreshments.
• Conduct facility tours and support visitor registration processes.
• Liaise with IT, housekeeping, catering, and other vendors for smooth operations.
• Ensure hygiene, cleanliness, and hospitality standards across meeting spaces.
• Handle client requests professionally and gather feedback for service improvement.
• Support emergency preparedness, safety protocols, and first-aid readiness.

Key Skills:

• Customer Service & Hospitality
• Client Relationship Management
• Event & Meeting Coordination
• Communication & Stakeholder Management
• Problem Solving & Attention to Detail
• Professional Grooming and Etiquette