Senior Analyst, Software Quality Assurance

Saks Fifth Avenue Llc; India; On-site; INR 1,100,000 - 1,900,000; Full time

Job summary

Exemplar Luxury Group (ELG) is seeking a Senior Analyst, QA – POS to lead end-to-end testing across POS machines, payment terminals, and store systems. You will own test strategies, drive risk reviews, and mentor junior QA analysts.

You will validate API integrations, database updates, and messaging queues, coordinate with product and engineering teams, and report release readiness with clear quality metrics.

Qualifications

• 5+ years of QA experience, preferably in POS testing.
• Experience testing physical POS terminals, payment peripherals, and integrated gateways.
• Strong technical leader with ownership and mentoring ability.
• Excellent communication across store systems, product and engineering.
• Knowledge of retail store operations and omnichannel workflows.

Responsibilities

• Lead end-to-end functional, integration, and regression testing for POS systems.
• Mentor junior QA analysts and review test plans, cases, and execution logs.
• Define test strategies, identify risks, and drive defect resolution with developers and vendors.
• Map business requirements and store workflows to test cases and execution matrices.
• Validate API integrations, DB updates, logs, and message queues for POS transactions.
• Prepare test execution status reports and maintain release readiness visibility.
• Continuously improve QA workflows, tools, and practices.

Skills

POS testing

Leadership

Mentoring

API testing

SQL

Automation testing

Cross-functional collaboration

Tools

Postman

REST/SOAP

Jira

Confluence

TestRail

Zephyr

Job description

Job Description

Who You Are

• A self-driven, proactive QA professional with 5+ years of experience preferably in POS testing.
• Experienced or open to learn testing physical POS terminals, payment peripherals (card readers, receipt printers, barcode scanners), and integrated payment gateways etc.
• A strong technical leader who naturally takes ownership of projects, solves complex problems, and guides team members without needing step-by-step direction.
• Passionate about quality, store systems, and mentoring junior QA analysts to elevate overall team performance.
• An effective communicator capable of working seamlessly with cross-functional store systems, product, and engineering teams.

As the Senior Analyst, QA – POS You Will

• Lead end-to-end functional, integration, and regression testing across various POS machines, payment terminals, and store systems.
• Mentor junior QA team members, provide technical guidance, and systematically review their test plans, test cases, and execution logs.
• Take proactive leadership in defining test strategies, identifying project risks, and driving defect resolution with developers and vendors.
• Map complex business requirements and store workflows to comprehensive test cases, scenarios, and execution matrices.
• Validate API integrations, database updates, log files, and message queues supporting front-end POS transactions.
• Participate in daily stand-ups, create test execution status reports for leadership, and maintain clear visibility into release readiness and quality metrics.
• Continuously evaluate and refine testing workflows, tools, and practices to identify opportunities for process improvement and optimize QA efficiency.

You Also Have

• Deep understanding of Retail Store Operations, Omnichannel retail workflows (BOPIS, store returns, inventory sync), and POS ecosystem architecture.
• Proficiency with API testing tools (Postman, REST/SOAP) and SQL queries for backend data validation.
• Experience with QA management and defect tracking tools such as Jira, Confluence, TestRail, Zephyr etc
• Good to Have: Automation testing experience using any POS-compatible automation tools.

Your Life and Career at Exemplar Luxury Group (ELG)

• Be part of a world-class team; work with an adventurous spirit; think and act like an owner-operator!
• Exposure to rewarding career advancement opportunities across retail, digital, and corporate divisions.
• A culture that promotes a healthy, fulfilling work/life balance.

Exemplar Luxury Group is an equal employment opportunity employer and is committed to providing reasonable accommodations to applicants with disabilities. If you are interested in applying for employment with Exemplar Luxury Group and would like to request special assistance or an accommodation, please contact [e-mail] .