Senior Admissions Counselor

Microtec Educational Services; Thrissur; On-site; INR 350,000 - 550,000; Full time

Job summary

Microtec Educational Services in Thrissur is seeking a Senior Admissions Counselor to drive the admissions process on-site. You will guide prospective students through programs, explain eligibility criteria, and respond to inquiries via in-person meetings, phone, and digital channels.

The role emphasizes recording accurately, meeting enrollment targets, coordinating with faculty, and contributing to outreach events, with a student-centered approach and compliance with ethical guidelines.

Qualifications

• Strong interpersonal and communication skills for student interactions.
• Customer-service orientation with empathetic problem-solving.
• Proven ability to convert inquiries into enrollments ethically.
• Familiarity with CRM or student management systems.
• Excellent organizational and time-management abilities.
• Bachelor’s degree in education, counseling or related field preferred.

Responsibilities

• Guide prospective students through admissions and program options.
• Conduct informational sessions and respond to inquiries across channels.
• Assess student profiles and recommend suitable courses.
• Maintain accurate records and follow up with leads.
• Meet enrollment targets and support process improvements.

Skills

Interpersonal communication

Customer service

Sales

Education/academic advising

CRM familiarity

Organization & time management

Education

Bachelor's degree in Education, Counseling, Social Sciences, Business or related field

Tools

CRM / Student Management Systems

Job description

Company Description

Microtec Educational Services is dedicated to empowering students as they take their first steps toward promising careers. The organization focuses on comprehensive support, personalized career guidance, and access to resources that help each student reach their full potential. Through tailored mentorship and expert insights, Microtec ensures that students are well-prepared to navigate their chosen paths with confidence. The team is committed to shaping futures and creating opportunities for the leaders of tomorrow, fostering a supportive and growth-oriented environment for both students and staff.

Role Description

The Senior Admissions Counselor is a full-time, on-site role based in Thrissur. This role involves guiding prospective students through the admissions process, including conducting informational sessions, explaining programs and eligibility criteria, and responding to inquiries via in-person meetings, phone, and digital channels. The counselor will assess student profiles, recommend suitable courses, and provide personalized advice to support academic and career decisions. Daily responsibilities include maintaining accurate records, following up with leads, coordinating with faculty and administrative teams, and contributing to outreach initiatives and events. The role also requires meeting enrollment targets, using ethical and student-centered counseling practices, and supporting continuous improvement of admissions processes.

Qualifications

• Candidates should possess strong Interpersonal Communication and general Communication skills to effectively engage with students, families, and internal teams.
• Candidates should possess solid Customer Service skills to provide responsive, empathetic, and solution-focused support throughout the admissions journey.
• Candidates should possess Sales-related skills to manage leads, convert inquiries into enrollments, and meet admissions goals while maintaining integrity and transparency.
• Candidates should possess Education-related knowledge or experience, preferably in student counseling, academic advising, or educational services.
• Additional beneficial qualifications include prior experience in admissions or counseling, familiarity with CRM or student management systems, strong organizational and time-management skills, and proficiency in standard office software.
• A relevant bachelor’s degree in education, counseling, social sciences, business, or a related field is preferred.