Senior Admissions Counsellor- US SALES

upGrad International; Mumbai; On-site; INR 600,000 - 1,000,000; Full time

Job summary

upGrad International in Mumbai is seeking an experienced International Sales Advisor to mentor prospective learners and guide them through career paths, showing how upGrad’s online programs can accelerate growth. You will close deals, demo products, and handle post‑sale follow‑ups for assigned leads.

This role demands exceptional communication, 2–5 years in international EdTech sales, CRM proficiency, and a bachelor’s degree. A fast-paced, globally-focused 6-day workweek awaits in Mumbai.

Qualifications

• Bachelor’s degree required; Business/Marketing/Education preferred.
• 2–5 years of international sales experience, preferably in EdTech.
• Proven track record of achieving targets and driving revenue growth.

Responsibilities

• Mentor and advise potential learners on career journeys.
• Provide personalized counseling and map career paths with upGrad’s offerings.
• Meet weekly enrollment, revenue, and collection targets.
• Manage complete sales closing lifecycle for assigned leads (calls, demos, closing, post-sales).
• Maintain a comprehensive log of interactions and provide updates.

Skills

Exceptional communication

International sales

EdTech sales

Cross-cultural understanding

Track record of sales

Active listening

CRM familiarity

MS Office proficiency

Discipline in funnel

Revenue mindset

Education

Bachelor’s degree (Business/Marketing/Education preferred)

Tools

CRM tools

MS Office Suite

Job description

• Serve as a mentor and trusted advisor to potential learners, guiding them in their career journeys.
• Provide personalized counseling to prospective students, helping them map their career paths and demonstrating how upGrad can be a catalyst for their professional growth.
• Meet weekly enrollment, revenue, and collection targets.
• Articulate the uniqueness and effectiveness of upGrad’s online learning model.
• Manage the complete sales closing lifecycle for assigned leads, which includes making phone calls, delivering product demonstrations, closing sales, and maintaining post-sales relationships.
• Keep a comprehensive database of all interactions with leads and provide regular updates.

What We’re Looking For:

• Exceptional communication (both written and verbal) and interpersonal skills.
• Proven experience in international sales, with a preference for EdTech sales.
• Strong understanding of the cultural nuances and buying behaviors of students from across the globe
• High-achieving sales performers with a documented track record of success.
• Active listeners and trustworthy individuals capable of building rapport with potential learners.
• A patient and empathetic approach to handling diverse situations.
• A disciplined mindset for funnel building, feedback tracking, task prioritization, and consistently exceeding targets and deadlines.
• A sales-oriented mindset to effectively communicate upGrad’s offerings and achieve revenue objectives.
• Basic proficiency in MS Office Suite (Outlook, Word, Excel) is preferred.
• A bachelor’s degree in any field; a degree in Business, Marketing, or Education is preferred.
• 2-5 years of experience in international sales, preferably in the EdTech sector.
• Proven track record of achieving sales targets and driving revenue growth.
• Familiarity with CRM tools and sales tracking software is an advantage.
• Ability to work effectively in a fast-paced environment and adapt to changing priorities.
• Strong work ethics and a proactive attitude toward achieving results.

Shift Timings:

• EMEA: 11:30 AM - 8:30 PM or 2 PM - 11PM
• NA Region: 8 PM - 5 AM or 10 PM - 7 AM
• Please note: The above timings are subject to change based on business requirements

Location: Mumbai (Work from Office)

Working Days: 6 days a week (Certain Saturdays may be given as a week off, based on business feasibility)

Join us at upGrad and be a part of a dynamic team that is reshaping the future of education!