Sr. Admissions Counsellor

upGrad International; Mumbai; On-site; INR 600,000 - 1,000,000; Full time

Job summary

A leading EdTech company is seeking a Sales Mentor in Mumbai to guide potential learners in their career journeys. The role involves personalized counseling, meeting enrollment targets, and managing the sales lifecycle. Candidates should have 2-5 years in international sales, excellent communication skills, and a bachelor's degree. The position requires a disciplined mindset and a sales-oriented approach. Working in a fast-paced environment is key, with flexible shift timings that adapt to business needs.

Qualifications

• 2-5 years of experience in international sales, preferably in the EdTech sector.
• Proven track record of achieving sales targets and driving revenue growth.
• Ability to work effectively in a fast-paced environment and adapt to changing priorities.

Responsibilities

• Serve as a mentor and trusted advisor to potential learners.
• Meet weekly enrollment, revenue, and collection targets.
• Manage the complete sales closing lifecycle for assigned leads.

Skills

Exceptional communication

International sales experience

Sales-oriented mindset

Active listening

Education

Bachelor's degree

Degree in Business, Marketing, or Education

Tools

Basic proficiency in MS Office Suite

Familiarity with CRM tools

Job description

• Serve as a mentor and trusted advisor to potential learners, guiding them in their career journeys.
• Provide personalized counseling to prospective students, helping them map their career paths and demonstrating how upGrad can be a catalyst for their professional growth.
• Meet weekly enrollment, revenue, and collection targets.
• Articulate the uniqueness and effectiveness of upGrad’s online learning model.
• Manage the complete sales closing lifecycle for assigned leads, which includes making phone calls, delivering product demonstrations, closing sales, and maintaining post-sales relationships.
• Keep a comprehensive database of all interactions with leads and provide regular updates.

What We’re Looking For:

• Exceptional communication (both written and verbal) and interpersonal skills.
• Proven experience in international sales, with a preference for EdTech sales.
• Strong understanding of the cultural nuances and buying behaviors of students from across the globe
• High-achieving sales performers with a documented track record of success.
• Active listeners and trustworthy individuals capable of building rapport with potential learners.
• A patient and empathetic approach to handling diverse situations.
• A disciplined mindset for funnel building, feedback tracking, task prioritization, and consistently exceeding targets and deadlines.
• A sales-oriented mindset to effectively communicate upGrad’s offerings and achieve revenue objectives.
• Basic proficiency in MS Office Suite (Outlook, Word, Excel) is preferred.
• A bachelor’s degree in any field; a degree in Business, Marketing, or Education is preferred.
• 2-5 years of experience in international sales, preferably in the EdTech sector.
• Proven track record of achieving sales targets and driving revenue growth.
• Familiarity with CRM tools and sales tracking software is an advantage.
• Ability to work effectively in a fast-paced environment and adapt to changing priorities.
• Strong work ethics and a proactive attitude toward achieving results.

Shift Timings:

• APAC: 7 AM - 4 PM or 9 AM - 6PM
• EMEA: 11:30 AM - 8:30 PM or 2 PM - 11PM
• US Region: 8 PM - 5 AM or 10 PM - 7 AM
• Please note: The above timings are subject to change based on business requirements

Location:

Mumbai (Work from Office)

Working Days:

6 days a week (Certain Saturdays may be given as a week off, based on business feasibility)