Senior Admission Cousellor - Study Abroad

upGrad Study Abroad; Pune District; On-site; INR 450,000 - 650,000; Full time

Job summary

upGrad Study Abroad is seeking an experienced Senior Admission Counsellor in Pune to guide learners through our programs and career opportunities. You will manage the full sales cycle from lead generation to enrolment and conduct virtual counselling sessions to close admissions.

You should have strong communication and sales skills, with a focus on targets, and be ready to work in a fast-paced environment while mentoring junior staff as needed.

Qualifications

• Experience in B2C / Inside Sales.
• Prior experience as a Team Lead or handling a team would be an added advantage.
• Excellent communication and interpersonal skills.
• Strong sales acumen with the ability to influence and close deals.
• Goal-oriented mindset with a passion for achieving targets.
• Ability to work in a fast-paced and competitive environment.
• Strong learner-focused approach with empathy and patience.
• Basic proficiency in MS Office Suite (Excel, Word, Outlook).

Responsibilities

• Counsel prospective learners about upGrad's programs and career opportunities.
• Understand student requirements and recommend suitable courses/programs.
• Handle the complete sales cycle from lead generation to enrolment.
• Conduct follow-ups via calls, emails, and virtual counselling sessions.
• Build trust and maintain strong relationships with learners.
• Consistently achieve monthly revenue and enrolment targets.
• Maintain accurate data and pipeline tracking in CRM systems.
• Support and guide junior team members whenever required.
• Demonstrate leadership qualities and ownership in day-to-day activities.

Skills

Inside Sales

Team Leadership

Communication Skills

CRM Proficiency

MS Office Proficiency

Tools

CRM Systems

Job description

We are looking for experienced sales professionals who have previously worked as Team Leads or handled teams in an Inside Sales / B2C sales environment but are open to joining us in an individual contributor role as a Senior Admission Counsellor. This role is ideal for candidates who have strong leadership potential, sales expertise, and a passion for guiding students toward the right career opportunities. Based on performance, leadership capabilities, and consistency in achieving targets, candidates may be given the opportunity to lead and manage a team in the future.

Key Responsibilities

• Counsel prospective learners about upGrad's programs and career opportunities.
• Understand student requirements and recommend suitable courses/programs.
• Handle the complete sales cycle from lead generation to enrolment.
• Conduct follow-ups via calls, emails, and virtual counselling sessions.
• Build trust and maintain strong relationships with learners.
• Consistently achieve monthly revenue and enrolment targets.
• Maintain accurate data and pipeline tracking in CRM systems.
• Support and guide junior team members whenever required.
• Demonstrate leadership qualities and ownership in day-to-day activities.

Candidates who consistently perform well and showcase strong team management skills may be considered for future Team Lead opportunities within the organization. This role provides a clear growth path for professionals looking to transition back into leadership roles based on merit and performance.

What We Are Looking For

• Experience in B2C / Inside Sales.
• Prior experience as a Team Lead or handling a team would be an added advantage.
• Excellent communication and interpersonal skills
• Strong sales acumen with the ability to influence and close deals.
• Goal-oriented mindset with a passion for achieving targets.
• Ability to work in a fast-paced and competitive environment.
• Strong learner-focused approach with empathy and patience.
• Basic proficiency in MS Office Suite (Excel, Word, Outlook).

Work Schedule

• 6 Days Working (Work from Office)
• Monday to Saturday

Why Join upGrad?

• Opportunity to work with one of Asia's leading EdTech companies.
• Fast-paced growth environment with leadership exposure.
• Attractive incentive structure and career progression opportunities.
• Chance to work with learners aspiring for career transformation and global education opportunities