Senior Admission Cousellor - Study Abroad

upGrad Study Abroad; Bengaluru; On-site; INR 700,000 - 1,100,000; Full time

Job summary

upGrad Study Abroad in Bengaluru, India is seeking an experienced Senior Admission Counsellor to guide learners toward suitable programs. The role involves handling the complete sales cycle, advising on career pathways, and meeting enrolment targets.

Candidates with strong leadership potential and proven sales skills will be considered for future team leadership opportunities. Excellent communication and CRM proficiency are essential for success.

Qualifications

• Experience in B2C / Inside Sales with track record of meeting targets.
• Prior leadership or team handling experience is advantageous.
• Strong communication and interpersonal skills; ability to influence and close deals.

Responsibilities

• Counsel prospective learners about programs and career opportunities.
• Understand student requirements and recommend suitable courses.
• Manage the full sales cycle from lead generation to enrolment.
• Conduct follow-ups via calls, emails, and virtual counselling sessions.
• Build trust and maintain relationships with learners.
• Achieve monthly revenue and enrolment targets.
• Maintain data and pipeline in CRM systems.
• Support and guide junior teammates when needed.
• Demonstrate ownership and leadership in daily activities.

Skills

B2C Inside Sales

Team Leadership exposure

Excellent communication

Sales acumen

Target driven

MS Office Suite

Tools

CRM systems

Job description

We are looking for experienced sales professionals who have previously worked as Team Leads or handled teams in an Inside Sales / B2C sales environment but are open to joining us in an individual contributor role as a Senior Admission Counsellor. This role is ideal for candidates who have strong leadership potential, sales expertise, and a passion for guiding students toward the right career opportunities. Based on performance, leadership capabilities, and consistency in achieving targets, candidates may be given the opportunity to lead and manage a team in the future.

Key Responsibilities

• Counsel prospective learners about upGrad’s programs and career opportunities.
• Understand student requirements and recommend suitable courses/programs.
• Handle the complete sales cycle from lead generation to enrolment.
• Conduct follow-ups via calls, emails, and virtual counselling sessions.
• Build trust and maintain strong relationships with learners.
• Consistently achieve monthly revenue and enrolment targets.
• Maintain accurate data and pipeline tracking in CRM systems.
• Support and guide junior team members whenever required.
• Demonstrate leadership qualities and ownership in day-to-day activities.

Candidates who consistently perform well and showcase strong team management skills may be considered for future Team Lead opportunities within the organization. This role provides a clear growth path for professionals looking to transition back into leadership roles based on merit and performance.

What We Are Looking For

• Experience in B2C / Inside Sales.
• Prior experience as a Team Lead or handling a team would be an added advantage.
• Excellent communication and interpersonal skills
• Strong sales acumen with the ability to influence and close deals.
• Goal-oriented mindset with a passion for achieving targets.
• Ability to work in a fast-paced and competitive environment.
• Strong learner-focused approach with empathy and patience.
• Basic proficiency in MS Office Suite (Excel, Word, Outlook).

Work Schedule

• 6 Days Working (Work from Office)
• Monday to Saturday

Why Join upGrad?

• Opportunity to work with one of Asia’s leading EdTech companies.
• Fast-paced growth environment with leadership exposure.
• Attractive incentive structure and career progression opportunities.
• Chance to work with learners aspiring for career transformation and global education opportunities