SAP S/4HANA Service Consultant

Accenture India Private Limited; Bengaluru; On-site; INR 1,500,000 - 2,100,000; Full time

Job summary

Accenture India Private Limited in Bengaluru is seeking an experienced SAP S/4HANA Service Consultant to join an ongoing implementation project. You will configure and implement SAP S/4HANA Service, integrate with SD/MM/FICO, and collaborate with stakeholders to translate requirements into functional specifications.

Responsibilities include workshops, UAT support, go-live assistance, and documentation. 5+ years of SAP CS/S/4HANA experience and exposure to SAP Activate and SAP C4C or BTP are

Qualifications

• Minimum 5 years of experience in SAP S/4HANA Service consulting.
• Hands-on experience configuring SAP S/4HANA Service with integration to SD/MM/FICO.
• Exposure to SAP C4C or SAP BTP and SAP Activate.
• Basic ABAP debugging skills.
• Experience with FSM or CRM Service is a plus.

Responsibilities

• Analyze business requirements and translate them into system solutions within the S/4HANA Service module.
• Configure and customize SAP S/4HANA Service functionalities including service contracts, service orders, service notifications, warranties, and field service management.
• Integrate Service module with SD, MM, and FICO.
• Work closely with stakeholders to gather requirements and provide functional specifications.
• Conduct workshops, training sessions, and support user acceptance testing (UAT).
• Provide support during go-live and post go-live stabilization phases.
• Prepare documentation (BPDs, FSDs, test cases, training manuals, etc.).

Skills

SAP S/4HANA Service

Service Order Management

Service Contracts

Service Billing

SD/MM/FICO integration

Education

15 years full time education

Tools

SAP Activate

SAP Fiori

SAP C4C or SAP BTP

ABAP debugging

Job description

Packaged/SaaS Application Engineer Project Role : Packaged/SaaS Application Engineer Project Role Description : Configure and support packaged or SaaS applications to adapt features, manage releases, and ensure system stability. Use standard tools, APIs, and low-code platforms to align solutions with business needs while preserving compatibility and performance.

Must have skills : SAP CRM Sales Good to have skills : NA Minimum 5 year(s) of experience is required Educational Qualification : 15 years full time education Summary: We are looking for an experienced SAP S/4HANA Service Consultant to join our team for an ongoing SAP S/4HANA implementation project. The ideal candidate will have hands-on experience in configuring and implementing SAP S/4HANA Service (formerly Customer Service/CS module) with a solid understanding of the integration between SD, MM, and FICO modules.

Roles & Responsibilities

• Analyze business requirements and translate them into system solutions within the S/4HANA Service module.
• Configure and customize SAP S/4HANA Service functionalities including service contracts, service orders, service notifications, warranties, and field service management.
• Integrate Service module with SD, MM, and FICO.
• Work closely with stakeholders to gather requirements and provide functional specifications.
• Conduct workshops, training sessions, and support user acceptance testing (UAT).
• Provide support during go-live and post go-live stabilization phases.
• Prepare documentation (BPDs, FSDs, test cases, training manuals, etc.).

Professional & Technical Skills

• Strong functional knowledge of SAP S/4HANA Service (especially after ECC CS split into S/4 components).
• Experience in Service Order Management, Service Contracts, and Service Billing.
• Knowledge of SAP FSM (Field Service Management) or SAP CRM Service as a plus.
• Understanding of technical objects, equipment, serial numbers, and warranties.
• Familiarity with SAP Fiori apps related to service processes.

Additional Information

• Experience with SAP Activate methodology.
• Exposure to SAP Cloud solutions like SAP C4C or SAP BTP.
• Basic ABAP debugging skills.
• Integration experience with third-party tools or systems.