SAP S4 HANA Service Management Lead Consultant

Umanist NA; Hyderabad; On-site; INR 2,880,000 - 3,520,000; Full time

Job summary

A leading IT consulting firm is seeking an experienced SAP S/4HANA Service Management Lead Consultant in India. The ideal candidate will have over 10 years of SAP consulting experience and a proven track record of at least one full-cycle S/4HANA implementation. Strong expertise in Service Management processes is required, along with hands-on experience in Fiori and Agile delivery. Candidates must possess excellent communication skills and are preferred to hold an SAP certification. This role offers opportunities for designing and deploying robust SAP solutions.

Qualifications

• 10+ years of SAP consulting experience.
• At least 1 full-cycle S/4HANA implementation.
• Strong knowledge of S/4HANA architecture and Fiori apps.
• Expertise in Service Management processes.
• Experience with SAP Activate methodology.
• Strong communication and stakeholder management skills.

Responsibilities

• Design, develop, and deploy user stories as per sprint plans.
• Provide 3rd level support and resolve complex issues.
• Conduct key user training sessions.
• Prepare functional and technical documentation.
• Participate in Agile ceremonies.

Skills

SAP consulting

S/4HANA architecture

Service Management module

API Management

SAP Fiori

CPI

Agile delivery

Stakeholder management

Analytical skills

Problem-solving ability

Education

SAP certification (preferred)

Tools

Fiori apps

PROAXIA connector

Job description

Job Title: SAP S/4HANA Service Management Lead Consultant

Location: Hyderabad / Bangalore / Pune / Coimbatore

Max Budget: 32 LPA

Job Description

We are looking for an experienced SAP S/4HANA Service Management Consultant with strong expertise in design, development, deployment, and support within agile environments.

Key Responsibilities

• Design, Development & Support
• Design, develop, and deploy user stories as per sprint plans
• Provide 3rd level support and resolve complex issues
• Translate business requirements into scalable SAP solutions
• Work on Service Management processes (Field Service, Customer Service)
• Testing & Training
• Participate in Agile ceremonies (Daily Scrum, Sprint activities)
• Perform:
  • Unit Testing
  • System Integration Testing (SIT)
  • User Acceptance Testing (UAT)
• Handle defect fixing and ensure quality delivery
• Conduct key user training sessions
• Documentation & Reporting
• Prepare functional and technical documentation
• Provide regular status reports and deliverable tracking

Required Skills & Qualifications

• 10+ years of SAP consulting experience
• At least 1 full-cycle S/4HANA implementation
• Strong knowledge of:
  • S/4HANA architecture
  • Fiori apps
  • SAP integrations with SAP & non-SAP systems
• Expertise in Service Management module (Field Service / Customer Service)
• Experience with integration tools:
  • CPI
  • PI/PO
  • API Management
  • PROAXIA connector
• Hands‑on experience in:
  • SAP Fiori
  • Analytics
• Exposure to SAP Cloud solutions:
  • BTP
  • C4C
  • FSM
• Experience with SAP Activate methodology & Agile delivery
• Strong communication & stakeholder management skills
• Excellent analytical and problem‑solving ability
• SAP certification (preferred)

Additional Requirements

• 6+ years experience as SAP CRM Technical Consultant
• Exposure to Agile project management, testing, and training activities

Skills: 1 full‑cycle s/4hana implementation,cpi,s/4hana architecture,sap consulting,sap activate methodology,sap fiori,service management module,sap crm technical consultant