Sap Crm Functional Consultant

L T M; Hyderabad, Bengaluru, Mumbai; Hybrid; INR 1,200,000 - 1,800,000; Full time

Job summary

L T M in Hyderabad is seeking an SAP CRM specialist with around 5 years of SAP CRM experience to advise business users and document requirements. You will map business processes to SAP CRM One Order, configure the system, and contribute to ABAP development including BADI/BAPI, user exits, and forms. Strong integration knowledge with SAP PI and IDOC testing is required.

Strong problem-solving and communication skills are essential as you balance user needs with technical constraints.

Qualifications

• Around 5 years of SAP CRM experience working in Functional area.
• Advising business users on best practices for CRM, development or integration processes
• Balance business users requests and requirements with technical constraints
• Writing technical specifications for planned work
• Very good understanding of SAP CRM One Order framework, mapping the business process with SAP CRM and configuring the SAP CRM system according to customer requirements
• Experience and knowledge on IDOCS, Interfaces testing with SAP PI and 3rd Party systems

Responsibilities

• Advising business users on best practices for CRM, development or integration processes
• Balance business users requests and requirements with technical constraints
• Writing technical specifications for planned work
• Configure SAP CRM system according to customer requirements
• Map the Business Process with SAP CRM One Order framework
• Work with ABAP development including BADI/BAPI/User Exits/Forms

Skills

SAP CRM experience

Advising business users

Writing technical specifications

Mapping business processes with SAPCRM

ABAP with BADI/BAPI/User Exits/Forms

Middleware integration

SAP CRM base configurations

IDOCS/Interfaces testing

Tools

ABAP development

BADI/BAPI/User Exits

Smart Forms

Adobe Forms

SAP PI

IDOC testing

Job description

• Around 5 years of SAP CRM experience working in Functional area.
• Advising business users on best practices for CRM, development or integration processes
• Balance business users requests and requirements with technical constraints
• Writing technical specifications for planned work
• Very good understanding of SAP CRM One Order framework . Mapping the Business Process with SAP CRM, Configuring the SAP CRM system according to the customer requirement
• Strong experience in Core SAP CRM ABAP with BADI- s, BAPI- s, User exit- s, Functions, RICEF, Smart forms and ADOBE forms development.
• SAP CRM middleware skills which includes middleware architecture, understanding in Integrating SAP CRM and Other ECC systems processes. Troubleshooting & Fixing of Queues and BDOC's related to Master data and transactional data in SAP CRM
• Understanding and experience in SAP CRM base configurations like transaction type, status profiles, organization structures, business roles, Web UI customizing. SAP CRM determination procedures. Events, Action Profiles, Organizational determination and related CRM customizing and configurations.
• Experience and knowledge on IDOCS, Interfaces testing with SAP PI and 3rd Party systems