SAM Senior Analyst

Accenture; Bengaluru; On-site; INR 1,000,000 - 1,800,000; Full time

Job summary

Accenture in Bengaluru is seeking a Software Asset Management professional to join our SAM team for the SAM_India Ops project. You will work hands-on with publishers, SAM tools, and license contracts to ensure compliant usage across the client environment.

The role requires experience with ServiceNow SAM Pro or Flexera, strong analytical skills, and the ability to coordinate with global teams. Office-based with shifts is expected.

Qualifications

• Experience with 2 tier 1 publishers (Microsoft, Oracle, IBM, VMware, SAP) and 2 tier 2 publishers (Salesforce, Adobe, Quest, Autodesk, Microfocus, Citrix, Veritas, Informatica).
• Hands-on with ServiceNow SAMPro / Flexera / SNOW SLM.
• Understanding of publisher contracts, license metrics and product use rights.
• Experience creating entitlements, license overview reports and contracts.
• Experience handling software license requests and performing technical validation.

Responsibilities

• Handle licensing for tier 1 and tier 2 publishers and ensure compliance.
• Create entitlements and license overview reports for contracts.
• Process software license requests and perform validation.
• Collaborate with teams to support SAM operations and reporting.

Skills

ServiceNow SAMPro

Flexera

SNOW License Manager

Software licensing

License metrics

Education

15 years of full-time education

Tools

IBM Sub-Capacity ELP reports

Oracle DB reports

SNOW License Manager

Job description

Client & Project: We are seeking a new talent to join the Software Engineering team where you will have the opportunity to collaborate in the project SAM_India Ops. The client is Cross Client, a company that provides diverse services across multiple industries, focusing on delivering tailored solutions to meet complex business needs.

Key Responsibilities

• Competent on any 2 tier 1 publishers (Microsoft, Oracle, IBM, VMware, SAP) & any 2 Tier 2 publishers (Salesforce, Adobe, Quest, Autodesk, Microfocus, Citrix, Veritas, Informatica).
• Hands on experience on ServiceNow SAM Pro / Flexera / SNOW SLM.
• Good understanding of publisher contracts, license metrics and product use rights.
• Experience in creation of entitlements, license overview report and contracts.
• Experience in handling software license requests and performing technical validation.

Technical Experience

• Excellent command over software licensing and use rights information of tier 1 software publishers (i.e., Microsoft, Oracle, IBM, VMware, Adobe, Citrix, and SAP)
• Proficient in creating and delivering IBM Sub-Capacity Mainframe ELP reports
• Proficient in creating Oracle DB server and Options ELP reports. Performing manual reconciliation and deployment validation as required
• Experience working on at least one or more SAM Tools (i.e., ServiceNow SAMPro, Flexera, SNOW License Manager)

Professional Attributes

• Excellent communication skills
• Expert knowledge in MS Office applications (Excel & PowerPoint)
• Ability to work in a team environment.
• Must have Skills: Software licensing & Software Asset Management Tools
• Good to Have Skills: Analytical and Communication Skills
• Candidate should be flexible on doing shifts and coming to office.

Educational Qualification

• 15 years of full-time education