Sr IT Software Asset Management Professional

Globalfoundries; Bengaluru; On-site; INR 1,200,000 - 1,800,000; Full time

Job summary

Globalfoundries is seeking an Operations Software SAM professional in Bengaluru to manage the Effective License Position for major publishers and lead license reconciliation efforts. You will work with software vendors, IT partners and stakeholders to optimize costs and ensure compliance across the SAM tool stack.

You will streamline NSR/ ESR processes, coordinate license renewals and procurements via ARIBA, and deliver data-driven dashboards to monitor usage, ROI and compliance for the

Qualifications

• Experience with CMDB, Flexera Discovery and asset management.
• Excellent written and verbal communication skills.
• Fluency in English and ability to work with geo-dispersed teams.
• Must have experience with Flexera One platform support and upgrades.
• Experience with data loads, API integrations, catalog items and workflows in Flexera.
• Experience deploying agents, device inventory, discovery, and scripting.

Responsibilities

• Create and maintain the Effective License Position (ELP) for major publishers.
• Lead license reconciliation efforts to optimize costs and budget utilization.
• Streamline NSR and ESR processes for quick approvals and compliance.
• Ensure license agreements are understood and compliant across SAM tools.
• Maintain license tracking, reporting, and compliance via SAM tools.
• Work with vendors and internal teams to resolve issues and drive remediation.
• Manage license procurement, allocation, and disposal with accurate asset tracking.
• Handle ServiceNow software requests and meet SLAs.
• Create dashboards to monitor software usage and ROI.
• Respond to license inquiries with timely solutions.
• Apply ITIL best practices to improve SAM processes.
• Oversee ARIBA procurements and renewals.

Skills

CMDB

Asset management

English fluency

ITIL knowledge

Scripting (Linux/Java/Angular)

Education

Bachelor's degree in IT / Business or related field

Tools

Flexera One

Flexera Discovery

ServiceNow

Job description

Job Summary

This role is responsible for operational software tasks, maintaining effective license positions and working with software vendors, internal stakeholders and IT partners.

Responsibilities

• Create and maintain the Effective License Position (ELP) for Tier-1 Publishers like SAP, Microsoft, Broadcom, Adobe, IBM, Oracle etc.
• Lead and Manage software license reconciliation efforts, optimizing alignment with business needs, reducing costs, and maximizing budget utilization.
• Streamline the New Software Request (NSR) and Existing Software Review (ESR) processes, ensuring swift approvals, compliance, and minimal downtime.
• Understand software license agreements, advantageous terms and conditions to benefit organizational goals that we stay compliance and configuration in SAM tools
• Must have experience in SAM tools to maintain robust software asset management, including license tracking, reporting, and ensuring compliance with organizational standards.
• Work on Remediation ensuring compliance and optimizing software usage across landscape. Work with vendors and other technical teams to identify, resolve and mitigate issues on an expedited basis.
• Managed software license procurement, allocation, and removal to ensure accurate asset tracking and efficient use of resources.
• Manage ServiceNow software requests, consistently meeting Service Level Agreements (SLAs) and delivering responsive support to internal teams.
• Manage publisher portals and create dashboards to monitor software usage, asset status, and performance metrics. Provide and improve data, reports, and dashboards on software lifecycle management and software ROI.
• Address and resolved license-related inquiries from stakeholders, providing timely solutions and ensuring high levels of user satisfaction.
• Apply ITIL best practices to drive continuous improvement in software asset management processes, ensuring alignment with organizational IT service management (ITSM) standards.
• Manage procurement operations through efficient processing of ARIBA purchases and overseeing software renewals, ensuring timely and cost-effective acquisitions.
• Cultivate strong relationships with software stake holders/vendors, driving effective communication and negotiations that resulted in favorable contract terms and improved vendor support.

Other Responsibilities

• Participate in cross-functional meetings, bringing in required data and responding to questions and action items.
• Develop presentations to drive awareness on changing volumes, possible opportunities for efficiencies, or risk mitigation.
• Support User Acceptance Tests and implement code into Production.
• Build stable working relationships within the department. Coordinate efforts with others, seek assistance and feedback as appropriate. Exchanges detailed information with internal colleagues
• Perform all activities in a safe and responsible manner and support all Environmental, Health, Safety Security requirements and programs.

Required Qualifications

• Bachelors degree in business, Information Technology, or a similar field of study, or at least 3 years in a similar role, with the same or greater level of responsibilities.
• Experience in CMDB, Flexera Discovery, and Asset management
• Excellent written and verbal communication skills
• Fluency in English language, and experience with geo-dispersed teams. Proven ability to work successfully with colleagues from other cultures.
• Must have experience with Flexera One platform support, on installation/upgrades/fix packs and should have led/executed system upgrades on Flexera One
• Experience of implementing data loads, inbound and outbound API integrations, catalog items and workflows within Flexera
• Experience in agent deployment, device inventory, discovery, and Scripting skills
• Hands on experience in scripting languages (Linux, Java, Angular etc.)
• Unit and regression test implemented solutions as required.

Preferred Qualifications

• Good understanding of Service Now and Software Contracts
• Hands-on implementation experience
• Great analytical, critical thinking and problem-solving abilities
• Ability to deal with ambiguity and develop solutions to an organization s challenges in a holistic and future-thinking manner; must be able to design for tomorrow
• Applies company policies and procedures to resolve a variety of issues.
• Local/geographical needs