Salesforce FSL Tech Lead

Envision Technology Solutions; India; Remote; INR 1,200,000 - 2,400,000; Full time

Job summary

Envision Technology Solutions in India seeks a Salesforce Field Service Lightning specialist to design and optimize service operations, integrate with external systems, and customize mobile apps for field technicians. You will drive scheduling, data models, and tool configurations to deliver robust solutions.

Collaborate with stakeholders to gather requirements, implement end-to-end service workflows, and provide thorough testing and documentation for reliable deployments.

Qualifications

• Hands-on experience with Salesforce configuration and customization.
• FSL data model knowledge and scheduling optimization.
• Experience with Mobile App customization and offline capabilities.
• Knowledge of integration patterns and REST/SOAP APIs.
• Excellent problem-solving and communication skills.

Responsibilities

• Design and implement FSL solutions including Service Territories, Work Types, Service Resources, Skills and Scheduling Policies.
• Configure Field Service Lightning Dispatcher Console and optimize scheduling.
• Develop custom solutions using Apex, Visualforce, Lightning Web Components (LWC).
• Integrate Salesforce with external systems using REST/SOAP APIs.
• Customize Mobile App for field technicians and ensure offline capabilities.
• Implement Service Appointment lifecycle and optimize resource allocation.
• Collaborate with business stakeholders to gather requirements and translate them into technical solutions.
• Perform unit testing, deployment and documentation of solutions.

Skills

Salesforce

Apex

LWC

Visualforce

REST APIs

MuleSoft

Scheduling

Mobile App

Integration

Offline

Service Cloud

OmniChannel Routing

Copado

Gearset

Tools

MuleSoft

Git

DevOps

Copado

Gearset

Job description

Key Responsibilities

Design and implement FSL solutions including Service Territories Work Types Service Resources Skills and Scheduling Policies

Configure Field Service Lightning Dispatcher Console and optimize scheduling

Develop custom solutions using Apex Visualforce Lightning Web Components LWC

Integrate Salesforce with external systems using RESTSOAP APIs

Customize Mobile App for field technicians and ensure offline capabilities

Implement Service Appointment lifecycle and optimize resource allocation

Collaborate with business stakeholders to gather requirements and translate them into technical solutions

Perform unit testing deployment and documentation of solutions

Required Skills Qualifications

Salesforce Certified Platform Developer I mandatory

Salesforce Field Service Consultant Certification preferred

Strong experience in Salesforce configuration and customization

Handson experience with Apex LWC Triggers Batch Classes

Knowledge of FSL data model and scheduling optimization

Experience with Salesforce Mobile App customization

Familiarity with integration patterns and tools MuleSoft REST APIs

Excellent problemsolving and communication skills

Nice to Have

Experience with Salesforce Service Cloud

Knowledge of OmniChannel Routing

Exposure to DevOps tools Copado Gearset