Salesforce Business Analyst

Anika Industries; Mumbai; Sur place; INR 500 000 - 900 000; Plein temps

Résumé du poste

Anika Industries in Mumbai seeks a Business Analyst to collaborate with technical leads and Salesforce developers to design, develop, and deploy enterprise solutions.

You will participate in client meetings, including requirement sessions and system demos, analyze requirements to generate user stories, and create supporting documentation while ensuring all conversations are recorded and followed up with customers and the technical team, acting as the liaison among business, tech, and clients.

Responsabilités

• Participate in client meetings including requirement sessions and demos.
• Analyse requirements and translate them into user stories.
• Create supporting documentation for requirements.
• Record customer conversations and coordinate follow-ups with customers and the tech team.
• Serve as the liaison between business, technical teams, and clients.

Description du poste

As a Business Analyst, you will work alongside technical leads and salesforce developers to design, develop and deploy enterprise solutions.

• Participate in key meetings with clients including requirement sessions, system demos, user acceptance testing, and end-user training.
• Analyse requirements and identify appropriate user stories.
• Create supporting documentation for requirements.
• Ensure all customer conversations are recorded and need to follow up with customers & the technical team.
• Be the liaison between the business team, technical team, and clients.