Salesforce ( Sales Cloud) Business Analyst

Jade Global; Pune District; Vor Ort; INR 900.000 - 1.600.000; Vollzeit

Zusammenfassung

Jade Global seeks a Salesforce (Sales Cloud) Business Analyst to partner with business and tech stakeholders, drive end-to-end initiatives from inception to delivery, and create detailed requirements for enhancements to sales processes. You will oversee project scope, schedule, and budget while building scalable solutions leveraging Salesforce and in-house tools.

Strong communication across teams is essential.

Qualifikationen

• Experience creating detailed requirement specifications for enhancements or new functionality in sales processes.
• Ability to drive initiatives end-to-end from inception to delivery.
• Strong stakeholder engagement and communication across business and technical teams.

Aufgaben

• Partner with business and technical stakeholders to enhance current solutions and develop new ones.
• Drive and project manage initiatives End to End from inception to delivery
• Create detailed requirement specifications for enhancements to existing or development of new functionality related to ever-evolving Sales processes
• Ensure successful delivery of business automation roadmap and build trusted relationships with internal and external stakeholders
• Provide input into and oversight of project definition and solution design for requested new features and operational enhancements for internal systems.
• Deliver On Schedule, On Budget, and On Scope Projects
• Design and Build scalable solutions leveraging Salesforce, in-house products for Quoting, and SKU management
• Maintain SLAs and KPIs
• Act as liaison between PM, SalesOps, finance, and technology to manage priorities and risks
• Identify tasks and estimate delivery with admins, integration, and product teams
• Prioritize multiple tasks and work both independently and with a cross-functional team.

Kenntnisse

Stakeholder management

Project management

Requirements gathering

Sales Cloud

Solution design

SLA/KPI governance

Cross-functional collaboration

Independent / team work

Tools

Salesforce Sales Cloud

In-house quoting tools

Jobbeschreibung

Salesforce ( Sales Cloud) Business Analyst1

• Partner with key business and technical stakeholders to enhance current solutions, and develop new ones.
• Drive and project manage initiatives End to End from inception to delivery
• Create detailed requirement specifications for enhancements to existing or development of new functionality related to ever-evolving Sales processes
• Ensure successful delivery of business automation roadmap and build trusted relationships with internal and external stakeholders
• Provide input into and oversight of project definition and solution design for requested new features and operational enhancements for internal systems.
• Deliver On Schedule, On Budget, and On Scope Projects
• Design and Build loosely coupled, innovative, agile, and scalable solutions by leveraging existing packages/apps on the Salesforce platform, in-house Products for Quoting, and SKU management; conceptualize new products/solutions to deliver desired business outcomes.
• Maintain SLAs and KPIs
• Act as the liaison between PM, SalesOps, and occasionally finance, Operation, and the technology organization, to manage business priorities, communicate changes in scope or schedule, and call out risks
• Identify tasks and work with the application administrators, integration, and product development team to estimate delivery of proposed projects/automations.
• Prioritize and perform multiple tasks simultaneously
• Work independently as well as collaboratively with a cross-functional team.