Salesforce Business Analyst

Mployee.me; Pune District; On-site; INR 900,000 - 1,500,000; Full time

Job summary

Mployee.me in Pune, Maharashtra is seeking an experienced Salesforce Business Analyst to bridge business stakeholders and technical teams. You will gather, analyze, document, and manage requirements to deliver Salesforce solutions across Sales Cloud, Service Cloud, and Experience Cloud.

Collaborating with product owners, architects, developers, QA, and project managers, you will translate business needs into user stories, acceptance criteria, and process flows, while prioritizing backlogs and

Qualifications

• Bachelor's degree in Engineering, Computer Science, Information Technology, Business Management, or related field.
• 5+ years of Business Analysis experience.
• Minimum 3+ years of Salesforce Business Analysis experience.
• Experience working in Agile project environments.
• Strong communication and stakeholder management skills.

Responsibilities

• Conduct stakeholder workshops, discovery sessions, and requirement gathering meetings.
• Elicit, analyze, document, and validate business, functional, and non-functional requirements.
• Translate business requirements into detailed User Stories, Acceptance Criteria, Process Flows, and Functional Specifications.
• Facilitate requirement prioritization and backlog grooming sessions.
• Identify process improvement opportunities using Salesforce capabilities.

Skills

Business Analysis

Salesforce BA

Stakeholder Management

Agile

Education

Bachelor's degree

Tools

Salesforce

Jira

Job description

We are seeking an experienced Salesforce Business Analyst to bridge the gap between business stakeholders and technical teams. The ideal candidate will be responsible for gathering, analyzing, documenting, and managing business requirements while ensuring successful delivery of Salesforce solutions across Sales Cloud, Service Cloud, Experience Cloud, and integrations.

The SFDC BA will collaborate closely with business users, Product Owners, Architects, Developers, QA teams, and Project Managers to drive successful Salesforce implementations and enhancements.

• Bachelors degree in Engineering, Computer Science, Information Technology, Business Management, or related field.
• 5+ years of Business Analysis experience.
• Minimum 3+ years of Salesforce Business Analysis experience.
• Experience working in Agile project environments.
• Strong communication and stakeholder management skills.

• Conduct stakeholder workshops, discovery sessions, and requirement gathering meetings.
• Elicit, analyze, document, and validate business, functional, and non-functional requirements.
• Translate business requirements into detailed User Stories, Acceptance Criteria, Process Flows, and Functional Specifications.
• Facilitate requirement prioritization and backlog grooming sessions.
• Identify process improvement opportunities using Salesforce capabilities.