Salesforce Business Analyst

Chandigarh News; Chandigarh; On-site; INR 1,200,000 - 1,900,000; Full time

Job summary

Chandigarh News is seeking a Salesforce Business Analyst (Mid-Level) to manage requirements for Salesforce modules and act as the bridge between business stakeholders and delivery teams. You will lead discovery sessions, translate processes into functional specs, and support BRD/FRD creation.

The role requires 4–7 years of BA experience with Salesforce, knowledge of data models, and experience in Agile environments. Proficiency with Jira/Confluence and a Salesforce BA cert is preferred.

Qualifications

• 4 to 7 years BA experience with Salesforce implementations.
• Strong understanding of Salesforce data model, standard objects, automation, and security model.
• Experience in Agile or Scrum environments.
• Strong stakeholder management and communication skills.
• Proficient with Jira, Confluence, and documentation tools.
• Salesforce BA/Admin certification is preferred.
• BA / Agile Certifications valued.

Responsibilities

• Lead requirement discovery and analysis sessions with business stakeholders.
• Examine business processes and convert them into Salesforce functional requirements.
• Create and maintain BRDs, FRDs, user stories, and acceptance criteria.
• Ensure alignment between documented requirements and Salesforce solution design.
• Assist with sprint planning, backlog refinement, and clarifying scope.
• Examine integration needs, data mappings, and functional changes.
• Oversee UAT from a functional view and help with sign-off.
• Spot functional risks, dependencies, and opportunities for improvement.

Skills

Salesforce data model

Agile / Scrum

Stakeholder management

Documentation tools

Salesforce BA cert

BA/Admin cert

Communication

Education

Salesforce BA/Admin certification

Tools

Jira

Confluence

Job description

Salesforce Business Analyst (Mid-Level) 4-7 Years

The Salesforce Business Analyst manages all requirements for assigned modules or projects. They serve as the main link between business stakeholders and Salesforce delivery teams.

Key Responsibilities

• Lead requirement discovery and analysis sessions with business stakeholders
• Examine business processes and convert them into Salesforce functional requirements
• Create and maintain Business Requirements Documents (BRDs), Functional Requirements Documents (FRDs), user stories, and acceptance criteria.
• Ensure alignment between documented requirements and Salesforce solution design
• Assist with sprint planning, backlog refinement, and clarifying scope.
• Examine integration needs, data mappings, and functional changes.
• Oversee User Acceptance Testing (UAT) from a functional view and help with business sign-off.
• Spot functional risks, dependencies, and opportunities for improvement.

Required Skills & Experience

• 1. 4 to 7 years of Business Analyst experience with Salesforce implementations.
• 2. Strong understanding of the Salesforce data model, standard objects, automation, and security model.
• 3. Experience in Agile or Scrum environments.
• 4. Strong skills in managing stakeholders and communicating effectively.
• 5. Proficient with Jira, Confluence, and documentation tools.
• 6. Salesforce BA/Admin certification is preferred.
• 7. BA / Agile Certifications valued

Success Measures

• Stable requirements with little change.
• Smooth UAT cycles and timely sign-off.
• High stakeholder confidence and predictable delivery.