Salesforce Business Analyst

KVP Business Solutions; Bengaluru; On-site; INR 350,000 - 600,000; Full time

Job summary

KVP Business Solutions in Bengaluru is seeking a proactive Business Analyst/PMO-support role to assist in gathering requirements, create BRDs/FRDs, and document project details. You will coordinate with multiple teams, participate in meetings, and help track timelines and deliverables.

The ideal candidate has strong communication, analytical skills, and familiarity with MS Office; familiarity with Jira/Confluence is a plus. Freshers or candidates with internships in BA/PM/IT are welcome.

Qualifications

• Strong communication, interpersonal, and presentation skills required.
• Solid analytical and problem-solving abilities.
• Basic understanding of Business Analysis and Project Management concepts.
• Good documentation and reporting capabilities.
• Proficiency with MS Excel, PowerPoint, Word; Jira/Confluence preferred.

Responsibilities

• Assist in gathering and documenting business and project requirements.
• Prepare BRDs, FRDs, user stories, meeting minutes, and project documentation.
• Coordinate with internal teams to track tasks, timelines, and deliverables.
• Participate in client and internal meetings and document action items.
• Follow up with stakeholders on pending tasks and dependencies.
• Support project managers in planning, status tracking, and reporting.
• Assist in preparing project status reports and presentations.
• Understand business processes and identify improvement opportunities.
• Coordinate with technical teams to ensure clear communication of requirements.
• Support UAT, issue tracking, and project closure activities.
• Maintain project trackers and documentation.

Skills

Communication skills

Analytical thinking

Documentation skills

Presentation skills

MS Office proficient

Jira/Confluence

Stakeholder management

Willingness to learn

Education

B.E./B.Tech

Tools

Jira

Confluence

Job description

Role & responsibilities

• Assist in gathering and documenting business and project requirements.
• Prepare BRDs, FRDs, user stories, meeting minutes, and project documentation.
• Coordinate with internal teams to track project tasks, timelines, and deliverables.
• Participate in client and internal meetings and document action items.
• Follow up with stakeholders on pending tasks and project dependencies.
• Support project managers in project planning, status tracking, and reporting.
• Assist in preparing project status reports and presentations.
• Understand business processes and identify opportunities for improvement.
• Coordinate with technical teams to ensure requirements are clearly communicated.
• Support UAT, issue tracking, and project closure activities.
• Maintain project trackers and documentation.

Preferred candidate profile

• Strong communication and interpersonal skills.
• Good analytical and problem-solving abilities.
• Basic understanding of Business Analysis and Project Management concepts.
• Good documentation and presentation skills.
• Proficiency in MS Excel, PowerPoint, Word, and preferably Jira/Confluence.
• Ability to work with multiple stakeholders and manage priorities.
• Willingness to learn technology and business processes.
• B.E. / B.Tech
• Freshers with internship or academic project experience in Business Analysis, Project Management, IT, or Salesforce are preferred.
• Basic understanding of Agile/Scrum methodology is an added advantage.