Sales Support Representative

Crane Worldwide Logistics LLC; Mumbai; On-site; INR 300,000 - 540,000; Full time

Job summary

Crane Worldwide Logistics is seeking a Sales Support Representative in Mumbai to assist the sales team with quotes, client communications, and appointment management. The role requires strong organizational skills and attention to detail in a fast-paced logistics environment.

Ideal candidates have 2–5 years in sales coordination, proficiency in MS Office, and knowledge of freight forwarding. Collaborative team players who can work independently will thrive.

Qualifications

• 2–5 years of experience in Sales Coordination.
• Strong organizational and multitasking abilities.
• Excellent communication and interpersonal skills.
• Proficiency in MS Office (Word, Excel, PowerPoint).
• Knowledge of freight forwarding and logistics.

Responsibilities

• Prepare and process sales quotations and contracts.
• Maintain a log and follow-up on quotes until closure.
• Communicate with clients to provide information and support.
• Assist the sales team in managing schedules and appointments.
• Coordinate with internal departments to ensure timely delivery of services.
• Maintain and update customer databases and sales records.
• Handle customer inquiries and resolve issues promptly.
• Support sales targets and prepare management reports.

Skills

Sales coordination

Organizational skills

Communication skills

MS Office

Freight forwarding knowledge

Team player

Education

Bachelor's degree

Tools

MS Office

Job description

Crane Worldwide Logistics is a leader in supply chain solutions with over 130 locations across 30 countries providing individual services that address our client's logistics challenges.

Job Summary:

The sales support representative will support the sales team by preparing sales quotes, communicating with clients & managing appointments. This role requires excellent organizational skills, attention to detail, and the ability to work in a fast-paced environment.

Essential Job Functions:

• Prepare and process sales quotations, contracts.
• Maintain a log and follow-up on the quotes till closure.
• Communicate with clients to provide information and support.
• Assist the sales team in managing schedules and appointments.
• Coordinate with internal departments to ensure timely delivery of services.
• Maintain and update customer databases and sales records.
• Handle customer inquiries and resolve issues promptly.
• Support the sales team in achieving sales targets and objectives.
• Prepare sales reports and presentations for management.

Required Qualifications & Skills:

• Proven experience as a Sales Coordinator or in a similar administrative role.
• Strong organizational and multitasking skills.
• Excellent communication and interpersonal skills.
• Proficiency in MS Office (Word, Excel, PowerPoint).
• Knowledge of freight forwarding and logistics.
• Ability to work independently and as part of a team.

Preferred Experience

• 2-5 years of experience in Sales Coordination.

Disclaimer:

The above statements are intended to describe the general nature and level of work being performed by people assigned to this position. They are not to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified. All personnel may be required to perform duties outside of their normal responsibilities from time to time, as needed.

Recruitment Agency Policy

At Crane Worldwide Logistics we manage all hiring directly and do not accept unsolicited CVs or candidate profiles from recruitment agencies or search firms. Agencies must not contact our employees or managers directly with candidate details.

Where recruitment support is required, we will engage trusted partners through a formal written agreement. We will not be liable for be liable for any associated placement fees for any CVs received without such an agreement.

We appreciate your cooperation in respecting this policy.

Qualifications

Education

Preferred

Bachelors or better.

Experience

Required

2 years:

2-5 years of experience in Sales Coordination.