Sales Support Executive

Aabhyasa Technologies Pvt Ltd; Gurugram District; On-site; INR 300,000 - 540,000; Full time

Job summary

Aabhyasa Technologies Pvt Ltd is seeking a proactive Sales Associate to engage with customers via calls, emails, and chat, and to generate leads through multiple channels. The role emphasizes building relationships, presenting products, handling orders, and resolving issues.

Ideal candidates are graduates with strong communication, negotiation, and CRM skills. This full-time position runs on a 5-day workweek with night shifts and opportunities to grow in sales and lead generation.

Qualifications

• Strong verbal and written communication skills.
• Excellent interpersonal abilities and relationship-building.
• Good negotiation and closing capabilities.
• Familiarity with CRM tools and relevant software.
• Ability to multitask and manage time efficiently.
• Customer-centric approach with problem-solving mindset.
• Experience in sales, lead generation, or customer support is a plus.

Responsibilities

• Communicate effectively with customers via calls, emails, and chat support.
• Identify new business opportunities and generate leads through cold calling, email, chat, and other channels.
• Maintain accurate records of sales activities and customer interactions in CRM software.
• Demonstrate strong product knowledge to present and pitch products/services to potential clients.
• Accurately handle order processing, service requests, and complaints.
• Provide solutions and recommendations to meet customer needs.
• Assist in sales & lead generation to support business growth.
• Prepare sales reports, analyse data, and provide market feedback.
• Provide after-sales support and address customer inquiries, issues, and grievances.
• Maintain a positive, empathetic, and professional attitude while interacting with customers.

Skills

Communication skills

Negotiation

Closing skills

CRM familiarity

Multi-tasking

Customer-first mindset

Sales/lead gen experience

Education

Any Graduate

Tools

CRM tools

Lead management software

Job description

Innovative and Diversified Professional Webinar

Experience: 0-2 years (Freshers can apply)

Working Days: 5 Days (Saturday & Sunday Fixed Off)

Working Hours: 6 PM- 3AM (Night Shift)/8 PM - 5AM (Night Shift)

Qualification: Any Graduate

• Communicate effectively with customers via calls, emails, and chat support
• Identify new business opportunities and generate leads through cold calling, email, chat, and other channels
• Maintain accurate records of sales activities and customer interactions in CRM software.
• Demonstrate strong product knowledge to present and pitch products/services to potential clients.
• Accurately handle order processing, service requests, and complaints.
• Provide solutions and recommendations to meet customer needs.
• Assist in sales & lead generation to support business growth.
• Prepare sales reports, analyse data, and provide market feedback.
• Provide after-sales support and address customer inquiries, issues, and grievances.
• Maintain a positive, empathetic, and professional attitude while interacting with customers.

Required Skills:

• Strong communication (verbal & written) and interpersonal skills.
• Strong negotiation and closing skills
• Familiarity with CRM tools and relevant software.
• Ability to multi-task and manage time efficiently.
• Problem-solving mindset with a customer-first approach.
• Prior experience in sales, lead generation, or customer support will be an added advantage