Customer Support Executive

Lawlance Legal Services; Sector 10; On-site; INR 180,000 - 300,000; Full time

Benefits offered by this job

Fixed salary + incentives

Training and support

Opportunity to work with legal and(fin

Dynamic and supportive environment

Job summary

Lawlance Legal Services in Uttar Pradesh is urgently hiring a Customer Support Executive. Freshers with strong communication and confidence are invited to apply; you will be the face of our firm for potential clients. Immediate joiners preferred.

Key duties include contacting potential clients by calls and emails, understanding needs, and guiding them through our services. Training is provided and a supportive team awaits you.

Qualifications

• Any Graduate or Postgraduate is acceptable.
• Must have own laptop.
• Freshers with strong communication and confidence are welcome to apply.

Responsibilities

• Contact potential clients via calls and emails.
• Understand client needs and explain services clearly.
• Convert leads, follow up, and close prospects.
• Maintain positive client relationships and ensure satisfaction.
• Coordinate with legal and finance teams for solutions.
• Record calls, leads, and client interactions in the CRM.

Skills

Communication

Interpersonal skills

Client objections

Positive attitude

Resilience

Rejection handling

Self-motivated

Target-driven

Learning quickly

Basic computer skills

Education

Graduate or Postgraduate

Tools

CRM

Job description

Urgently hiring for Customer Support Executive

Experience: Freshers

Qualification: Graduate

Start Day: Immediate Joiners

About the Role

We are looking for a dynamic and enthusiastic Customer Support Executive to join our growing team. As a Customer Support Executive, we are expecting you to be the face of our company for potential clients.

Key Responsibilities

1. Contact the potential clients through calls and emails.
2. Understand client needs and explain company services in a clear, simple manner.
3. Convert leads, follow up consistently, and convert prospects into clients.
4. Maintain positive client relationships and ensure customer satisfaction.
5. Work with the legal and finance team to provide accurate solutions to clients.
6. Keep records of calls, leads, and client interactions in the CRM system.

WHAT WE OFFER?

1. Fixed salary + performance-based incentives.
2. 1 month Training and support to help you succeed in the role.
3. Opportunity to work closely with legal and finance experts.
4. A dynamic and supportive work environment.

Required Skills

1. Strong communication and interpersonal skills.
2. Confidence in speaking with new people and handling client objections.
3. Positive attitude, resilience, and ability to handle rejections.
4. Self-motivated and target-driven.
5. Ability to learn quickly about our services
6. Basic computer knowledge

Requirements:

1. Any Graduate and Postgraduate
2. Must Have own Laptop
3. Freshers with strong communication and confidence are welcome to apply.