Sales Support Executive

Ad2brand Media; Pune District; On-site; INR 250,000 - 350,000; Full time

Job summary

Ad2brand Media is looking for a dynamic candidate to handle inbound and outbound calls, identify client requirements, and drive pre-sales activities in Pune. This role emphasizes lead generation, demos, and collaboration with the sales team to close opportunities.

The ideal candidate has a bachelor's degree and strong communication, interpersonal, and MS Excel/CRM skills. Freshers and experienced professionals are welcome to apply, with a focus on building lasting client relationships.

Qualifications

• Bachelor's degree preferred across disciplines.
• Strong verbal and written communication abilities.
• Confident, persuasive and professional demeanor.

Responsibilities

• Handle inbound and outbound calls to understand client requirements.
• Generate and qualify leads through calls, online platforms, referrals, and other channels.
• Conduct regular follow-ups and maintain strong relationships with clients.
• Understand client needs and provide product/service information and solutions.
• Schedule and conduct client meetings, product presentations, and demonstrations.
• Coordinate with the sales team to ensure smooth handover of qualified leads.
• Prepare quotations, proposals, and pre-sales documentation as required.
• Address client queries and resolve initial concerns promptly.
• Maintain records of leads, follow-ups, and meetings in CRM/Excel.
• Track prospects through the sales pipeline and ensure timely follow-ups.
• Support the sales team in achieving lead conversion and revenue targets.
• Build and maintain a strong database of prospective clients for future opportunities.
• Collect client feedback and communicate insights to sales and management.
• Stay updated on company offerings, market trends, and competitor activities.

Skills

Verbal communication

Written communication

Interpersonal skills

Client meetings

Phone handling

CRM use

Education

Bachelor's degree

Tools

MS Excel

MS Word

CRM tools

Job description

Role & responsibilities

• Handle inbound and outbound calls with prospective and existing clients to understand their requirements.
• Generate and qualify leads through calls, online platforms, referrals, and other business channels.
• Conduct regular follow-ups with clientsand maintain strong professional relationships.
• Understand client needs and provide suitable product/service information and solutions.
• Schedule and conduct client meetings, product presentations, and demonstrations.
• Coordinate with the sales team to ensure smooth handover of qualified leads and opportunities.
• Prepare quotations, proposals, presentations, and other pre-sales documentation as required.
• Address client queries, provide timely responses, and resolve initial concerns.
• Maintain accurate records of leads, follow-ups, meetings, and client interactions in CRM/Excel.
• Track the status of prospects throughout the sales pipeline and ensure timely follow-ups.
• Support the sales team in achieving lead conversion and revenue targets.
• Build and maintain a strong database of prospective clients for future business opportunities.
• Collect client feedback and communicate relevant insights to the sales and management teams.
• Stay updated on company offerings, market trends, and competitor activities to effectively communicate value to clients.

Preferred candidate profile

• Bachelor's degree in any discipline.
• Good verbal and written communication skills.
• Confident, persuasive, and professional approach.
• Good interpersonal and relationship-building skills.
• Ability to handle calls and client meetings effectively.
• Basic knowledge of MS Excel, Word, and CRM tools.
• Freshers and candidates with relevant experience can apply.