Sales Coordinator

Prima Plastics; Mumbai; On-site; INR 250,000 - 450,000; Full time

Job summary

Prima Plastics in Mumbai is seeking a Sales Coordinator to support the sales team by coordinating customer orders, maintaining records, and preparing reports. The role focuses on efficient sales operations, customer satisfaction, and achieving targets through effective coordination with internal departments.

Key responsibilities include handling orders, quotations, invoices, and documentation, as well as maintaining CRM/ERP data, producing MIS, and supporting marketing activities as needed.

Qualifications

• Strong communication and coordination abilities essential for daily interactions with customers, distributors, and internal teams.
• Proficient in MS Office suite; capable of creating reports, presentations, and data analyses.
• Ability to multitask, meet deadlines, and manage timelines across multiple duties.
• Experience with CRM systems (Salesforce) to track customer data and sales activity.
• Familiarity with ERP systems is a plus for order processing and inventory coordination.
• Excellent data entry and reporting capabilities to maintain accurate records.

Responsibilities

• Coordinate with sales team, distributors, and customers for daily sales activities.
• Handle order processing, follow-ups, dispatch coordination, and documentation.
• Prepare quotations, sales orders, invoices, and purchase orders.
• Maintain accurate customer records and sales documentation in the CRM/ERP system.
• Prepare sales reports, MIS, and track monthly/quarterly targets.
• Maintain price lists and product information for customers.
• Monitor inventory availability and coordinate with operations or logistics teams.
• Communicate with production and logistics teams to ensure timely deliveries.
• Support marketing and promotional activities when required.
• Resolve customer queries promptly and maintain strong client relationships.

Skills

Communication

Coordination

Multitasking

Data entry

Reporting

Tools

MS Office (Excel/Word/PowerPoint)

Salesforce CRM

ERP software

Job description

Role Overview:

The Sales Coordinator provides administrative and operational support to the sales team by coordinating customer orders, maintaining sales records, preparing reports, and ensuring smooth communication between customers and internal departments. The role is responsible for facilitating efficient sales operations, improving customer satisfaction, and supporting the achievement of sales targets through effective coordination and process management.

Responsibilities

• Coordinate with the sales team, distributors, and customers for daily sales activities.


• Handle order processing, follow-ups, dispatch coordination, and documentation.


• Prepare and process quotations, sales orders, invoices, and purchase orders.


• Maintain accurate customer records and sales documentation in the CRM or ERP system.


• Prepare sales reports, MIS, and track monthly/quarterly targets.


• Maintain customer records, price lists, and product information.


• Monitor inventory availability and coordinate with operations or logistics teams.


• Communicate with production and logistics teams to ensure timely deliveries.


• Support marketing and promotional activities when required.

Resolve customer queries promptly and maintain strong client relationships

Preferred candidate profile

• Strong communication and coordination skills.


• Proficient in MS Office (Excel, Word, PowerPoint).


• Ability to handle multiple tasks and work under timelines.


• Experience with CRM systems (e.g., Salesforce)


• Familiarity with ERP software is an advantage.


• Strong data entry and reporting skills.

Strong follow-up and record-keeping skills