Sales Support Coordinator

The National Shipping Company of Saudi Arabia (Bahri); Chennai District; On-site; INR 300,000 - 500,000; Full time

Job summary

The National Shipping Company of Saudi Arabia (Bahri) is seeking a results-driven logistics sales professional to strengthen customer relationships, monitor orders, resolve issues promptly, and coordinate with relevant teams to ensure timely delivery and accurate client communication.

The role includes creating detailed sales reports and guides for the sales team, preparing service offerings and promotional materials, updating collateral to reflect market trends, and applying new policies.

Qualifications

• Experience interpreting RFQs and preparing competitive quotes.
• Ability to analyze pricing structures and develop appropriate pricing strategies.
• Understanding of sales workflows and collaboration with cross‑functional teams.

Responsibilities

• Monitor and track pending orders to ensure timely processing and delivery.
• Address and resolve customer requests and issues promptly to maintain high levels of satisfaction.
• Coordinate with relevant teams to expedite order fulfillment and handle delays.
• Maintain clear and consistent communication with customers regarding order status and updates.
• Create and deliver detailed data reports and sales guides for the sales team.
• Prepare sales service offerings and promotional materials to enhance Bahri Logistics visibility.
• Regularly update and refine sales collateral to align with market trends and company objectives.
• Coordinate with marketing and sales to ensure consistent messaging and deployment of sales materials.

Skills

RFQ Interpretation

Quote Preparation

Pricing

Job description

Key Responsibilities:

Customer Relationship

• Monitor and track pending orders to ensure timely processing and delivery.
• Address and resolve customer requests and issues promptly to maintain high levels of satisfaction.
• Coordinate with relevant teams to expedite order fulfillment and handle any delays.
• Maintain clear and consistent communication with customers regarding order status and updates.

Sales Reports

• Create and deliver detailed data reports and sales guides to the sales team, ensuring they have up-to-updated information for effective sales strategies.
• Prepare sales service offerings and promotional materials to enhance the visibility and competitive positioning of Bahri Logistics in the market.
• Regularly update and refine sales collateral to align with market trends and company objectives.
• Coordinate with marketing and sales teams to ensure consistent messaging and effective deployment of sales materials.

Concepts and Policies

• Adopt and apply new professional strategies and policies within the area of responsibility in accordance with management directions

Desired Skills:

• RFQ Interpretation
• Quote Preparation
• Pricing