Sales Specialist

Discover Xperineces; Vasai-Virar; On-site; INR 260,000 - 360,000; Full time

Job summary

Discover Xperineces is seeking a full-time Sales Specialist based on-site in Virar to engage with prospective and existing customers, promote tour packages, accommodations, and transport services, and guide them to options that fit budgets.

The role involves handling walk-ins and calls, preparing quotations, closing sales, and coordinating with operations to ensure smooth bookings while maintaining records in internal systems. Occasional weekends may be required.

Qualifications

• Strong communication, including clear spoken and written communication and active listening.
• Excellent customer service to manage inquiries and ensure a positive travel booking experience.
• Sales skills including lead follow-up, negotiation, and closing with ethical targets.
• Sales management and training capabilities, including basic reporting and pipeline tracking.
• Experience in travel, hospitality, or retail sales is beneficial.
• Comfort with basic computer applications and online booking tools is preferred.
• Ability to work on-site in Virar, including peak travel seasons and weekends.
• A diploma or degree in Business, Tourism, Hospitality, or related field is an advantage but not mandatory.

Responsibilities

• Handle walk-in and phone inquiries, explain offerings, prepare quotations and close sales.
• Coordinate with operations and customer support teams to ensure smooth bookings.
• Maintain accurate records in internal systems and follow up on leads.
• Participate in ongoing training and support promotional activities.

Skills

Communication

Customer service

Sales

Sales management & training

Travel/hospitality sales

Computer basics

On-site work readiness

Education

Diploma or degree in Business, Tourism, Hospitality, or related field

Job description

Company Description

Discover Xperineces is a travel-focused company offering tour packages, hotel bookings, flight reservations, and railway tickets for a wide range of destinations. The organization highlights travel, photography, food, and culture, creating memorable experiences for travelers. Discover Xperineces also produces engaging travel content and shares the latest travel news to inspire and inform its audience. The company’s brand centers on curiosity, exploration, and immersive experiences, reflected in its community-focused hashtag #DiscoverXperiences.

Role Description

This is a full-time, on-site Sales Specialist role based in Virar. The Sales Specialist will engage with prospective and existing customers to promote tour packages, accommodations, and transport services, guiding them through available options to match their travel needs and budget. Daily responsibilities include handling walk-in and phone inquiries, explaining offerings, preparing quotations, and closing sales while maintaining accurate records in internal systems. The role also involves coordinating with operations and customer support teams to ensure smooth booking experiences, addressing customer questions, and following up on leads. The Sales Specialist will participate in ongoing training, support promotional activities, and contribute feedback to improve sales processes and customer satisfaction.

Qualifications

• Candidates should possess strong Communication skills, including clear spoken and written communication and active listening.
• Candidates should possess excellent Customer Service skills to manage inquiries, resolve issues, and ensure a positive travel booking experience.
• Candidates should possess Sales skills, such as lead follow-up, negotiation, and closing, with a focus on achieving targets ethically.
• Candidates should possess Sales Management and Training capabilities, including basic reporting, pipeline tracking, and willingness to learn and share product knowledge.
• Relevant experience in travel, hospitality, or retail sales is beneficial.
• Comfort with basic computer applications and online booking tools is preferred.
• Ability to work on-site in Virar, including peak travel seasons and occasional weekends, as required.
• A diploma or degree in Business, Tourism, Hospitality, or a related field is an advantage but not mandatory.