Sales Specialist

AAFT; Goregaon; On-site; INR 300,000 - 450,000; Full time

Job summary

AAFT is seeking a full-time Sales Specialist for its Goregaon campus. In this role, you will engage prospective learners and their families, explaining AAFT’s programs and guiding them through the enrollment process. You will be responsible for outbound calls, managing inquiries, conducting presentations, and maintaining CRM records.

The ideal candidate should possess strong communication and sales skills, with a Bachelor’s degree in Business or a related field. You will also need to work collaboratively with various teams and ensure an excellent applicant experience.

Qualifications

• Strong Communication and Customer Service skills to engage prospective students.
• Demonstrated ability in Sales and Sales Management, achieving enrollment targets.
• Willingness to learn and conduct program presentations.

Responsibilities

• Engage prospective learners and their families, explaining programs and admissions.
• Make outbound calls and manage inbound leads.
• Coordinate with academic and marketing teams.

Skills

Strong Communication

Customer Service

Sales Management

Lead Conversion

Pipeline Management

CRM Tools

Education

Bachelor’s degree in Business, Marketing, Communication

Equivalent practical experience

Tools

CRM Tools

Spreadsheets

Job description

Company Description

AAFT is a creative education institute that emphasizes self-discovery and the development of each learner’s unique potential. The institute goes beyond traditional teaching methods, offering an environment that blends rich cultural engagement with academic excellence. AAFT attracts a diverse student body from across Asia, Africa, Australia, Europe, North America, and South America. Learners join a global community that values creativity, collaboration, and practical exposure to the creative industries.

Role Description

This is a full-time, on-site Sales Specialist role based at AAFT’s Goregaon campus. The Sales Specialist will engage prospective learners and their families, explain AAFT’s programs and admission processes, and guide them from initial inquiry through enrollment. Responsibilities include making outbound calls, managing inbound leads, conducting campus walk-throughs or program presentations, and maintaining accurate records in the CRM system. The role involves coordinating with academic and marketing teams, participating in events and education fairs, and providing prompt follow-up and support to ensure a positive applicant experience. The Sales Specialist will also monitor daily/weekly targets, prepare basic sales reports, and contribute feedback to improve outreach and conversion strategies.

Qualifications

• Strong Communication and Customer Service skills to engage prospective students, answer queries clearly, and build trust with diverse audiences.
• Demonstrated ability in Sales and Sales Management, including lead conversion, pipeline management, and achieving enrollment or revenue targets.
• Experience in Training or willingness to learn and deliver program briefings, information sessions, or basic product presentations.
• Prior experience in education, edtech, or service-based sales is preferred.
• Bachelor’s degree in Business, Marketing, Communication, or a related field (or equivalent practical experience).
• Proficiency with CRM tools, spreadsheets, and basic reporting; ability to work with data to track performance.
• High level of motivation, resilience, and the ability to work both independently and as part of a team in a fast-paced environment.
• Comfort interacting with people from varied cultural and geographic backgrounds; willingness to work extended hours during peak admission periods if required.