Sales Specialist

NKlusive; Bengaluru; On-site; INR 300,000 - 500,000; Full time

Job summary

NKlusive is seeking an Onboarding Executive in Bengaluru to manage the onboarding process for Channel Partners. You will coordinate registrations, documentation, system activations, and orientation to ensure partners start generating business quickly.

The role requires 0–4 years of onboarding or related experience, with strong communication and organizational skills. A graduate degree is preferred, and familiarity with CRM systems and MS Office is beneficial.

Qualifications

• Graduate with 0–4 years of experience in onboarding, customer success, sales coordination, CRM, or channel partner management.
• Excellent communication and interpersonal skills are essential.
• Strong organizational abilities and attention to detail are required.

Responsibilities

• Coordinate the end-to-end onboarding process for new Channel Partners.
• Collect, verify, and maintain onboarding documents.
• Create and activate Channel Partner profiles in the CRM system.
• Conduct project orientation and onboarding sessions for new partners.
• Provide ongoing support and resolve onboarding-related queries.

Skills

Communication

Coordination

Documentation

CRM knowledge

MS Office

Education

Graduate

Tools

CRM

MS Office

Job description

Job Description – Onboarding Executive (Channel Partner Sales)

Position

Onboarding Executive

Department

Channel Partner Sales

Job Summary

We are looking for a proactive and detail-oriented Onboarding Executive to manage the onboarding process for Channel Partners. The role involves coordinating registrations, documentation, system activation, project orientation and ensuring a seamless onboarding experience that enables Channel Partners to start generating business quickly.

Key Responsibilities

• Coordinate the end-to-end onboarding process for new Channel Partners.
• Collect, verify and maintain all required onboarding documents.
• Complete Channel Partner registration and empanelment as per company policies.
• Create and activate Channel Partner profiles in the CRM system.
• Conduct project orientation and onboarding sessions for newly registered Channel Partners.
• Share project brochures, price lists, payment plans, inventory updates, and marketing collateral. Ensure Channel Partners understand the registration process, commission structure, and booking guidelines.
• Coordinate with Sales, CRM, Marketing, and Finance teams for smooth onboarding.
• Track onboarding status and ensure timely completion of all formalities.
• Resolve onboarding-related queries and provide ongoing support.
• Maintain accurate records and generate onboarding reports.
• Follow up with newly on boarded Channel Partners to encourage active engagement and lead generation.

Required Skills

• Excellent communication and interpersonal skills.
• Strong coordination and organizational abilities.
• Attention to detail and documentation management.
• Good knowledge of CRM systems and Microsoft Office (Excel, Word, PowerPoint).
• Ability to manage multiple tasks and meet deadlines.
• Customer-centric and service-oriented approach.

Preferred Qualifications

• Graduate in any discipline.
• 0–4 years of experience in onboarding, customer success, sales coordination, CRM, or Channel Partner management.
• Experience in the real estate industry will be an added advantage.

Key Performance Indicators (KPIs)

• Number of Channel Partners on boarded.
• Average onboarding turnaround time.
• Documentation accuracy and compliance.
• CRM profile activation.
• Number of Channel Partners activated after onboarding.
• Onboarding satisfaction and support quality.
• Reduction in onboarding-related delays and errors.
• Performance-based incentives.
• Training and skill development.
• Employee benefits as per company policy.