Sales & Service Coordinator

Talent Corner Hr Services; Mumbai; In loco; INR 350.000 - 550.000; Tempo pieno

Descrizione del lavoro

Talent Corner HR Services Private Limited is seeking a proactive professional to handle customer enquiries, prepare quotations for laboratory instruments, and manage order processing and tender documentation. The role involves coordinating with vendors, sales, and service teams to ensure timely delivery and customer satisfaction.

Ideal candidates will have strong communication and negotiation skills, basic MS Office proficiency, and a good understanding of instrument parameters.

Competenze

• Good understanding of technical parameters of instruments.
• Experience in quotation preparation, order processing and tender documentation.
• Excellent communication, negotiation and coordination skills.
• Basic computer knowledge and MS Office proficiency.
• Female candidates only.

Mansioni

• Handle customer enquiries via emails, calls, sales visits and exhibitions.
• Prepare quotations and provide basic technical support for laboratory and analytical instruments.
• Negotiate pricing and follow up with customers to convert enquiries into orders.
• Verify customer purchase orders against quotations and process orders.
• Manage order processing, Proforma Invoices and Work Orders.
• Handle tender enquiries, quotations and required tender documentation.
• Coordinate with vendors and suppliers for procurement, pricing and delivery.
• Coordinate with sales executives to achieve sales targets and resolve customer issues.
• Liaise with service teams for equipment maintenance, repairs and AMC.
• Conduct product knowledge training for new team members.
• Manage customer communication, promotional emails and product introductions.

Conoscenze

Excellent communication

Negotiation

Coordination

MS Office

Descrizione del lavoro

Role & responsibilities

• Handle customer enquiries received through emails, calls, sales visits and exhibitions.
• Prepare quotations and provide basic technical support for laboratory and analytical instruments.
• Negotiate pricing and follow up with customers to convert enquiries into orders.
• Verify customer purchase orders against quotations and process orders.
• Manage order processing, Proforma Invoices and Work Orders.
• Handle tender enquiries, quotations and required tender documentation.
• Coordinate with vendors and suppliers for procurement, pricing and delivery.
• Coordinate with sales executives to achieve sales targets and resolve customer issues.
• Liaise with service teams for equipment maintenance, repairs and AMC.
• Conduct product knowledge training for new team members.
• Manage customer communication, promotional emails and product introductions.

Preferred candidate profile

• Good understanding of technical parameters of instruments is preferred.
• Knowledge of quotation preparation, order processing and tender documentation.
• Excellent communication, negotiation and coordination skills.
• Basic computer knowledge and MS Office proficiency.
• Female candidates only.