Sales Operations Specialist

AMS Human Resources; Bengaluru; On-site; INR 600,000 - 900,000; Full time

Job summary

AMS Human Resources Pvt. Ltd. in Bengaluru seeks a Sales Operations & CRM Expeditor to drive zonal sales coordination, CRM governance, forecasting, and order tracking.

You will collaborate with sales teams, channel partners, and internal departments to ensure accurate business metrics and timely order execution. The role requires hands-on experience with Zoho CRM, strong Excel skills, and a track record in MIS reporting and sales forecasting.

Qualifications

• Experience in Sales Operations, coordination, and CRM governance.
• Proficient with Zoho CRM and CRM data management.
• Strong Excel, MIS reporting, and forecasting abilities.

Responsibilities

• Monitor sales forecasts vs actual orders and track performance.
• Manage CRM data, sales pipeline, and opportunity updates.
• Coordinate with channel partners for forecasts and order tracking.
• Monitor order booking, processing and execution.
• Track high-value opportunities and critical orders.
• Prepare MIS, CRM and sales performance reports.
• Coordinate with sales, operations and stakeholders for timely closures.

Skills

Sales Operations

CRM Management

Sales Forecasting

MS Excel

MIS Reporting

Channel Partner Coordination

Tools

Zoho CRM

Job description

Job Title: Sales Operations & CRM Expeditor

Job Summary:

We are looking for a Sales Operations professional responsible for managing zonal sales coordination, CRM governance, sales forecasting, order tracking and business reporting. The role involves coordinating with sales teams, channel partners and internal departments to ensure accurate business tracking and timely order execution.

Key Responsibilities:

• Monitor sales forecasts versus actual orders and track business performance.
• Manage CRM data, sales pipeline and opportunity updates.
• Coordinate with channel partners for sales forecasts and order tracking.
• Monitor order booking, processing and execution.
• Track high-value business opportunities and critical orders.
• Prepare MIS, CRM and sales performance reports.
• Coordinate with sales, operations and internal stakeholders for timely closure of pending activities.

Required Skills:

• Experience in Sales Operations / Sales Coordination / CRM Management.
• Good knowledge of CRM tools, preferably Zoho CRM.
• Strong skills in MS Excel, MIS Reporting, and Sales Forecasting.
• Experience in Order Management and Channel Partner Coordination.
• Good communication, analytical and coordination skills.