Sales Coordinator - Operations Support Executive

Ibob Supply Chain Solutions; Chennai; On-site; INR 350,000 - 550,000; Full time

Job summary

Ibob Supply Chain Solutions in Chennai is seeking a proactive Sales Coordination professional to manage customer interactions, quotations, and order tracking. You will collaborate with Sales, Finance, Operations, and Logistics to ensure smooth order execution and timely communication with clients.

The role requires hands-on experience with Salesforce and HubSpot, strong Excel skills, and excellent communication.

Qualifications

• Experience with Salesforce CRM and HubSpot CRM.
• Strong knowledge of MS Excel, Word, and PowerPoint.
• Excellent communication and client coordination skills.
• Experience in quotation preparation, order tracking, lead management, and customer follow-up.
• Ability to coordinate across Sales, Finance, Operations, and Logistics teams.
• Hindi communication mandatory.

Responsibilities

• Coordinating with customers for quotations, order updates, reports.
• Coordinating with Sales, Finance, Operations, and Logistics teams for smooth order execution.
• Tracking quotations, order status, payments, and customer requirements.
• Managing customer communication through email and telephone.
• Supporting business development activities and appointment scheduling with key customers.

Skills

Sales Coordination

CRM Management

Salesforce CRM

HubSpot CRM

Lead Generation

Customer Follow-Up

Quotation Management

Order Processing

Excel Reporting

MIS Reporting

Customer Relationship

Operations Coordination

Sales Operations

Hindi Communication

Education

B.Com / M.Com / Any Commerce Graduate

Job description

Responsibilities

• Coordinating with customers for quotations, order updates, reports
• Coordinating with Sales, Finance, Operations, and Logistics teams for smooth order execution.
• Tracking quotations, order status, payments, and customer requirements
• Managing customer communication through email and telephone.
• Supporting business development activities and appointment scheduling with key customers.

Desired profile of the candidate

• Experience working with Salesforce CRM and HubSpot CRM.
• Strong knowledge of MS Excel, Word, and PowerPoint.
• Excellent communication and client coordination skills.
• Experience in quotation preparation, order tracking, lead management, and customer follow-up.
• Ability to coordinate across Sales, Finance, Operations, and Logistics teams.
• Hindi communication mandatory.

Education

• B.Com / M.Com / Any Commerce Graduate
• Skills : Sales Coordination, CRM Management, Salesforce CRM, HubSpot CRM, Lead Generation, Client Follow-Up, Quotation Management, Order Processing, Business Development Support, Excel Reporting, MIS Reporting, Customer Relationship Management, Operations Coordination, Sales Operations