Sales Coordinator

Jain International Trade Organisation - India; Chennai District; On-site; INR 300,000 - 500,000; Full time

Job summary

Jain International Trade Organisation - India is looking for a Sales Coordinator (CRM) to support the sales team through coordination and customer follow-ups. This role involves managing the CRM system, maintaining sales data, tracking leads, coordinating with internal teams, and ensuring smooth operations from lead generation to order closure.

The ideal candidate should have 1–4 years of experience in a sales coordination role, good communication skills, and proficiency in CRM tools.

Qualifications

• 1–4 years of experience in a sales coordination or CRM-related role.
• Experience working with sales teams and handling customer data is preferred.

Responsibilities

• Support the sales team with administrative and coordination activities.
• Manage and update the CRM system with accurate records.
• Track leads, follow up on inquiries, and ensure movement through the sales pipeline.
• Prepare and circulate quotations, proposals, and sales orders.
• Coordinate internally to ensure smooth order execution.
• Monitor order status and keep customers informed.
• Follow up with customers on pending payments.
• Prepare and maintain sales reports and forecasts.
• Assist in onboarding new customers.
• Ensure data accuracy and compliance in CRM.
• Support sales meetings and presentations.

Skills

Strong working knowledge of CRM tools

Good coordination and follow-up skills

Strong communication skills (verbal and written)

Proficiency in MS Excel, Word, and PowerPoint

Ability to manage multiple tasks and meet deadlines

Strong attention to detail and data accuracy

Education

Any graduation

Job description

Job Type: FullTimePermanent

Work Mode: Onsite

Experience: MidLevel

Travel Requirements:

Skills:

Job Title: Sales Coordinator (CRM)Job SummarySales Coordinator will support the sales team with day-to-day coordination, customer follow-ups, and CRM management. The role involves maintaining accurate sales data, tracking leads and orders, coordinating with internal teams, and ensuring smooth sales operations from lead generation to order closure.

Required Skills & Competencies

• Strong working knowledge of CRM tools
• Good coordination and follow-up skills.
• Strong communication skills (verbal and written).
• Proficiency in MS Excel, Word, and PowerPoint.
• Ability to manage multiple tasks and meet deadlines.
• Strong attention to detail and data accuracy.

Qualification & Experience

• Any graduation
• 1–4 years of experience in a sales coordination or CRM-related role (industry flexible).
• Experience working with sales teams and handling customer data is preferred.

Preferred Attributes

• Customer-focused approach.
• Proactive and organized mindset.
• Ability to work collaboratively across departments.

Responsibilities

• Support the sales team with administrative and coordination activities on a daily basis.
• Manage and update the CRM system, ensuring accurate records of leads, prospects, customer interactions, quotations, and orders.
• Track leads, follow up on inquiries, and ensure timely movement of opportunities through the sales pipeline.
• Prepare, circulate, and follow up on quotations, proposals, and sales orders.
• Coordinate with internal teams such as design, production, logistics, and finance to ensure smooth order execution and timely delivery.
• Monitor order status from confirmation to dispatch and keep customers informed.
• Follow up with customers on pending payments in coordination with the finance team.
• Prepare and maintain sales reports, dashboards, forecasts, and MIS using CRM data.
• Assist in onboarding new customers and maintaining long-term client relationships.
• Ensure data accuracy, compliance, and consistency within the CRM system.
• Support sales meetings, reviews, and presentations as required.