Sales & Operations (Freight Forwarding)

Rishi Kiran Logistics; Gandhidham; Presencial; INR 600.000 - 1.200.000; Jornada completa

Descripción de la vacante

Rishi Kiran Logistics is seeking a dynamic Sales & Operations Executive/Manager – Freight Forwarding to drive business development while ensuring smooth execution of freight forwarding operations. The ideal candidate should possess strong knowledge of Ocean Freight, Air Freight, Customs Coordination, Documentation, Customer Relationship Management, and End-to-End Shipment Handling.

The role requires acquiring new customers, maintaining existing client relationships, coordinating with overseas

Formación

• Bachelor's degree in commerce, business administration, logistics or similar.
• Certification in Freight Forwarding or Logistics is a plus.
• Strong knowledge of ocean/air freight and documentation required.

Responsabilidades

• Develop and execute strategies to generate new Freight Forwarding business.
• Identify and acquire new customers for Ocean Freight, Air Freight, and Multimodal Logistics services.
• Maintain strong relationships with existing customers to ensure repeat business.
• Prepare quotations, negotiate freight rates, and close business opportunities.
• Achieve monthly and annual sales targets.
• Coordinate with shipping lines, airlines, transporters, and overseas agents for competitive pricing.
• Handle end-to-end Freight Forwarding operations for Import & Export shipments.
• Coordinate shipment bookings and ensure timely shipping documentation.

Conocimientos

Ocean Freight

Air Freight

Freight Forwarding operations

Sales & Business Development

Customer Relationship Management

Negotiation

MS Excel

ERP/Logistics software

Educación

Bachelor's Degree in Commerce/Business Administration/Logistics

Herramientas

ERP software

Descripción del empleo

Position

Sales & Operations Freight Forwarding

Experience

5–8 Years

Industry

Freight Forwarding / Logistics / Shipping / Supply Chain

Location

Gandhidham, Gujarat

Job Summary

We are seeking a dynamic and experienced Sales & Operations Executive/Manager – Freight Forwarding to drive business development while ensuring smooth execution of freight forwarding operations. The ideal candidate should possess strong knowledge of Ocean Freight, Air Freight, Customs Coordination, Documentation, Customer Relationship Management, and End-to-End Shipment Handling.

The candidate will be responsible for acquiring new customers, maintaining existing client relationships, coordinating with overseas agents and shipping lines, and ensuring seamless operational execution.

Key Responsibilities

Sales Responsibilities

• Develop and execute strategies to generate new Freight Forwarding business.
• Identify and acquire new customers for Ocean Freight, Air Freight, and Multimodal Logistics services.
• Maintain strong relationships with existing customers to ensure repeat business.
• Prepare quotations, negotiate freight rates, and close business opportunities.
• Achieve monthly and annual sales targets.
• Coordinate with shipping lines, airlines, transporters, and overseas agents for competitive pricing.
• Conduct customer meetings and business presentations.

Operations Responsibilities

• Handle end-to-end Freight Forwarding operations for Import & Export shipments.
• Coordinate shipment bookings with shipping lines, airlines, transporters, and overseas agents.
• Ensure timely preparation and verification of shipping documentation.
• Monitor shipment movement and provide regular updates to customers.
• Coordinate with Customs House Agents (CHA) for smooth customs clearance.
• Resolve shipment-related issues and ensure timely delivery.
• Maintain operational records and MIS reports.
• Ensure compliance with international shipping regulations and company SOPs.

Required Skills

• Strong knowledge of Ocean Freight, Air Freight, and Freight Forwarding operations.
• Excellent sales, negotiation, and customer relationship skills.
• Good understanding of Import & Export documentation.
• Experience in rate procurement and freight pricing.
• Knowledge of Incoterms and international trade practices.
• Excellent communication and presentation skills.
• Ability to work independently and handle multiple shipments simultaneously.
• Proficiency in MS Excel, MS Office, and ERP/Logistics software.

Qualification

• Bachelor's Degree in Commerce, Business Administration, Logistics, Supply Chain Management, or a related field.
• Certification in Freight Forwarding or Logistics will be an added advantage.

Preferred Candidate Profile

• 5–8 years of experience in Freight Forwarding Sales & Operations.
• Experience in Ocean Freight, Air Freight, and Import/Export logistics.
• Strong network with shipping lines, overseas agents, and logistics partners.
• Excellent customer handling and business development skills.
• Ability to work in a fast-paced logistics environment.