export operation

GIVVEN Logistics Pvt Ltd; Pune District; On-site; INR 900,000 - 1,300,000; Full time

Job summary

GIVVEN Logistics Pvt Ltd in Pune seeks an experienced Operations Manager to lead end-to-end freight forwarding operations across Ocean Freight, Air Freight, Customs Clearance, Transportation and Warehousing. You will drive operational excellence and ensure timely shipment execution.

The role requires strong leadership, customer management, and proficiency with logistics ERP systems and MS Excel to optimize processes and KPIs in a fast-paced environment.

Qualifications

• 7–8 years of experience in Freight Forwarding & Logistics.
• Strong knowledge of Ocean & Air Freight and Customs processes.
• Proven leadership and team management skills.
• Customer-centric approach with excellent communication.
• Proficiency in ERP systems and MS Excel.

Responsibilities

• Manage Import & Export Operations (Air & Sea).
• Oversee Customs Clearance, Transportation & Warehousing Activities.
• Ensure Timely Shipment Execution and Customer Satisfaction.
• Lead and Develop Operations & Customer Service Teams.
• Coordinate with Shipping Lines, Airlines, Overseas Agents & Vendors.
• Monitor Operational KPIs, Profitability & Process Efficiency.
• Ensure Compliance with Trade and Regulatory Requirements.
• Drive Continuous Improvement and Operational Excellence.

Skills

Team leadership

Customer management

Problem-solving

Communication

Stakeholder management

Tools

MS Excel

Logistics ERP systems

Job description

Location: Pune
Industry: Freight Forwarding & Logistics
Experience: 24 Years

About the Role

We are looking for a dynamic and result-oriented Operations Manager to lead and manage end-to-end freight forwarding operations across Ocean Freight, Air Freight, Customs Clearance, Transportation, and Warehousing services.

The ideal candidate should possess strong operational expertise, customer management skills, and the ability to lead teams in a fast-paced logistics environment.

Key Responsibilities

• Manage Import & Export Operations (Air & Sea)
• Oversee Customs Clearance, Transportation & Warehousing Activities
• Ensure Timely Shipment Execution and Customer Satisfaction
• Lead and Develop Operations & Customer Service Teams
• Coordinate with Shipping Lines, Airlines, Overseas Agents & Vendors
• Monitor Operational KPIs, Profitability & Process Efficiency
• Ensure Compliance with Trade and Regulatory Requirements
• Drive Continuous Improvement and Operational Excellence

Desired Profile

• 7–8 years of experience in Freight Forwarding & Logistics
• Strong understanding of Ocean Freight, Air Freight & Customs Processes
• Proven team management and leadership skills
• Customer-centric approach with strong problem-solving abilities
• Excellent communication and stakeholder management skills
• Proficiency in Logistics ERP systems and MS Excel