Sales & Operations Executive

JITO; Surat; On-site; INR 180,000 - 300,000; Full time

Job summary

Jaypratap Products in Surat is seeking a motivated Sales & Operations Executive to handle customer enquiries, coordinate orders and liaise with production, warehouse and dispatch teams to ensure on-time delivery.

The role suits an organised, fast-paced environment performer who can manage multiple tasks, build relationships with customers and suppliers, and support day-to-day office and operational activities.

Qualifications

• Entry-level candidates welcome with a willingness to learn.
• Experience with customer enquiries, quotations and order processing.
• Strong communication and coordination with production, warehouse and dispatch teams.
• Comfortable in a fast-paced environment and multi-tasking.

Responsibilities

• Handle customer enquiries via phone, WhatsApp and email.
• Prepare quotations and assist with order processing and follow-ups.
• Coordinate with customers regarding product specifications, quantities, pricing and delivery timelines.
• Coordinate with production and dispatch team to ensure timely completion of orders.
• Maintain customer and order records; support sales activities and relationships.

Skills

MS Excel

MS Word

Email Communication

Communication Skills

CRM

Sales & Business Development

Communication & Negotiation

Problem Solving

Teamwork

Tools

ERP

Job description

Jaypratap Products Surat Posted about 18 hours ago Updated about 18 hours ago

Job Type: FullTimePermanent

Location: Surat

Work Mode: Onsite

Experience: EntryLevel

Travel Requirements: N/A

Skills:

MS Excel, MS Word, Email Communication

Communication Skills

Customer Relationship Management (CRM), Sales & Business Development, Communication & Negotiation, Problem Solving, and Teamwork.

Jaypratap Products is a Surat-based manufacturing and trading company with decades of experience in narrow woven fabrics, ropes, elastics, braided cords and related products. The company also trades in polyester and other textile yarns as well as latex rubber thread, and supplies products to customers across different industries.We are looking for a motivated and organised Sales & Operations Executive to join our office team. The role will involve handling customer enquiries, coordinating orders, following up with customers and working closely with production, warehouse and dispatch teams to ensure orders are completed and delivered on time.The ideal candidate should be comfortable working in a fast-paced business environment, communicating with customers and suppliers, and handling multiple tasks at the same time.

Responsibilities

Handle customer enquiries through phone, WhatsApp and email.Prepare quotations and assist with order processing and follow-ups.Coordinate with customers regarding product specifications, quantities, pricing and delivery timelines.Coordinate with production and dispatch team to ensure timely completion of orders.Maintain customer and order records.Follow up on pending orders and payments where required.Assist in sales activities and develop relationships with existing and new customers.Coordinate purchases and suppliers when required.Prepare basic reports and maintain records using Excel/ERP/software.Support the management team with day-to-day office and operational activities.