Sales & Operations Executive

Jain International Trade Organisation - India; Surat; On-site; INR 180,000 - 300,000; Full time

Job summary

Jaypratap Products, based in Surat, seeks an entry-level Sales & Operations Executive to handle customer inquiries, coordinate orders with production and dispatch, and ensure timely delivery. The role involves maintaining records, preparing quotations, and supporting sales activities in a fast-paced environment.

Ideal candidates will have strong communication, organizational skills, and the ability to work with customers and suppliers across departments to grow business.

Qualifications

• Entry-level role requiring strong communication and organizational skills.
• Experience in handling client inquiries and order processing is a plus.
• Ability to coordinate between sales, production, and dispatch teams.

Responsibilities

• Handle customer inquiries via phone, WhatsApp and email.
• Prepare quotations and assist with order processing.
• Coordinate with production and dispatch to ensure timely delivery.
• Maintain customer and order records; follow up on payments where required.
• Support sales activities and develop relationships with customers.

Skills

Email communication

Communication skills

CRM

Sales & Business Development

Negotiation

Problem Solving

Teamwork

Tools

MS Excel

MS Word

Job description

Jaypratap Products Surat Posted about 18 hours ago Updated about 18 hours ago

Job Type: FullTimePermanent

Location: Surat

Work Mode: Onsite

Experience: EntryLevel

Travel Requirements: N/A

Skills:

MS Excel, MS Word, Email Communication

Communication Skills

Customer Relationship Management (CRM), Sales & Business Development, Communication & Negotiation, Problem Solving, and Teamwork.

Jaypratap Products is a Surat-based manufacturing and trading company with decades of experience in narrow woven fabrics, ropes, elastics, braided cords and related products. The company also trades in polyester and other textile yarns as well as latex rubber thread, and supplies products to customers across different industries.We are looking for a motivated and organised Sales & Operations Executive to join our office team. The role will involve handling customer enquiries, coordinating orders, following up with customers and working closely with production, warehouse and dispatch teams to ensure orders are completed and delivered on time.The ideal candidate should be comfortable working in a fast-paced business environment, communicating with customers and suppliers, and handling multiple tasks at the same time.

Responsibilities

Handle customer enquiries through phone, WhatsApp and email.Prepare quotations and assist with order processing and follow-ups.Coordinate with customers regarding product specifications, quantities, pricing and delivery timelines.Coordinate with production and dispatch team to ensure timely completion of orders.Maintain customer and order records.Follow up on pending orders and payments where required.Assist in sales activities and develop relationships with existing and new customers.Coordinate purchases and suppliers when required.Prepare basic reports and maintain records using Excel/ERP/software.Support the management team with day-to-day office and operational activities.